At a Glance
- Tasks: Be the go-to person for customers, diagnosing IT issues and keeping communication flowing.
- Company: Dynamic tech service provider in the UK with a vibrant team culture.
- Benefits: Competitive salary of £25,557, training opportunities, and fun team events.
- Why this job: Join a role where you can make a difference and connect with clients daily.
- Qualifications: Administrative experience and strong customer service skills are a must.
- Other info: Full-time, permanent position with great potential for growth.
The predicted salary is between 20445 - 30669 £ per year.
A dynamic technology service provider in the UK is seeking a Field Service Administrator to join their team. The role involves being the first point of contact for customers, diagnosing IT issues, and maintaining constant communication.
Ideal candidates will have:
- Administrative experience
- Excellent customer service skills
- Familiarity with software such as Google Maps and Microsoft Office
This is a full-time, permanent position offering £25,557 annually with opportunities for training and team events.
Field Service Scheduler & Client Liaison in London employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Scheduler & Client Liaison in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for a Field Service Scheduler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before heading into interviews, rehearse common questions related to customer service and IT troubleshooting. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your previous work or any relevant projects. This could be anything from customer feedback to successful IT solutions you've implemented.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Field Service Scheduler & Client Liaison in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and customer service skills. We want to see how your background aligns with the role of Field Service Scheduler & Client Liaison, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Tech Savvy: Since familiarity with software like Google Maps and Microsoft Office is key, make sure to mention any relevant experience you have with these tools. We’re looking for someone who can hit the ground running, so highlight your tech skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at nGeneration Limited
✨Know Your Tech
Brush up on your IT knowledge, especially common issues that customers might face. Being able to diagnose problems on the spot will show your potential employer that you’re ready to jump in and help.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your skills in communication and problem-solving.
✨Familiarise with Tools
Make sure you're comfortable using Google Maps and Microsoft Office. You might be asked how you would use these tools in your role, so having a few scenarios in mind can really set you apart.
✨Show Enthusiasm for Team Events
Since the role offers opportunities for training and team events, express your excitement about being part of a team. Share any previous experiences where teamwork led to success, as this will demonstrate your fit within their company culture.