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For Companies At a Glance
- Tasks: Support HR processes and ensure a smooth employee experience in a dynamic environment.
- Company: Join NGeneration, a people-first IT Maintenance and Support business.
- Benefits: Enjoy training opportunities, performance bonuses, and fun company events.
- Why this job: Make a real impact by supporting employees and managers in a vibrant workplace.
- Qualifications: Experience in HR administration and strong IT skills are essential.
- Other info: Work in a brand-new HQ with excellent career growth potential.
The predicted salary is between 24000 - 30000 £ per year.
About NGeneration
NGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We are passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. NGeneration also boasts a brand-new 20,000 sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.
The Role
We are looking for a HR Administrator to join our growing business and support the day-to-day delivery of core HR processes. Working closely with the CEO, COO, Director of Operational Services and our Asset Manager and wider leadership team, you will play a key role in ensuring HR administration is accurate, compliant, and well organised. This is a hands-on, varied role ideal for someone with strong HR administration experience who enjoys supporting employees and managers in a busy, fast-moving environment.
Key Responsibilities
- Maintain and update employee records, HR systems, and personnel files
- Support the administration of HR policies, contracts, and documentation
- Manage recruitment administration, including right-to-work checks, offer letters, and contract preparation
- Coordinate onboarding and leaver processes to ensure a smooth employee experience
- Provide first-line HR support for employee and manager queries, escalating where appropriate
- Assist with employee relations processes, including meetings, note-taking, and documentation
- Support absence, holiday, and training records to ensure compliance and accuracy
- Prepare HR reports and data for internal use
- Ensure confidentiality and GDPR compliance at all times
About You
We are looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £28,000 to £30,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Requirements
- Previous experience in an HR Administrator or HR Assistant role
- Good working knowledge of UK HR administration processes and basic employment legislation
- Strong IT skills, particularly Microsoft 365 (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- CIPD Level 3 or 5 (or working towards) preferred, or equivalent practical experience
- High attention to detail and a professional approach to confidentiality
Benefits
- Training: We believe in continuous learning and growth. That is why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities
HR Administrator / HR Officer employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator / HR Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out NGeneration's vibe on social media or their website. Understanding their people-first approach will help you connect with the team and show you're a great fit.
✨Tip Number 2
Prepare for those tricky HR questions! Brush up on employment law and HR best practices so you can confidently tackle any scenario they throw at you. We want you to shine in that interview!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple HR processes in the past. This will demonstrate your methodical approach and attention to detail, which are key for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace HR Administrator / HR Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience and skills that match the job description, especially your knowledge of UK HR processes and employment legislation.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for our team. Share specific examples of how you've supported HR processes in the past and how you embody our people-first culture.
Showcase Your Attention to Detail: Since accuracy is key in HR, make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of detail in HR administration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at NGeneration!
How to prepare for a job interview at nGeneration Limited
✨Know Your HR Basics
Brush up on your knowledge of UK HR administration processes and employment legislation. Being able to confidently discuss these topics will show that you’re credible and knowledgeable, which is exactly what NGeneration is looking for.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple HR processes in the past. Highlighting your organisational skills will demonstrate that you can handle the busy, fast-moving environment at NGeneration with ease.
✨Be Ready for Scenario Questions
Expect questions about handling sensitive employee issues or managing recruitment processes. Think through potential scenarios beforehand so you can provide thoughtful, proactive solutions during the interview.
✨Emphasise Your Communication Skills
Since the role involves supporting both employees and managers, be prepared to discuss how you’ve effectively communicated in previous roles. Use specific examples to illustrate your excellent written and verbal communication skills.
