Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, refurbish, and maintain technical equipment at customer sites.
- Company: Join nGeneration, a dynamic company focused on innovative tech solutions.
- Benefits: Competitive pay, training opportunities, and a chance to work with cutting-edge technology.
- Why this job: Make a real difference by solving technical issues and enhancing customer experiences.
- Qualifications: Technical skills in hardware repair and excellent communication abilities.
- Other info: Exciting role with opportunities for growth in the tech industry.
The predicted salary is between 30000 - 40000 £ per year.
We have a great job opportunity available at nGeneration for a Field Service Engineer. This role requires the ability to identify and fix hardware, configuration issues, as well as repair hardware devices. Additionally, excellent client interaction skills are essential.
Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of technical equipment, such as EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi‑Fi, and other industry‑related IT equipment.
In this role, you will determine the requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.
Home Location: Birmingham
Field Service Technician / Engineer - North Midlands (Nottingham/Sheffield) employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician / Engineer - North Midlands (Nottingham/Sheffield)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience with hardware and client interaction. Make sure they know you can troubleshoot like a champ!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right fit for your skills.
We think you need these skills to ace Field Service Technician / Engineer - North Midlands (Nottingham/Sheffield)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hardware and technical equipment. We want to see how you've tackled similar challenges in the past, so don’t hold back on those relevant skills!
Show Off Your Client Skills: Since client interaction is key for this role, include examples of how you've successfully communicated with customers. We love seeing candidates who can build rapport and solve problems on the spot!
Be Specific About Your Experience: When detailing your previous roles, be specific about the types of equipment you've worked with. Mention any EPoS systems, routers, or other tech you've installed or maintained – it’ll make you stand out to us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at nGeneration Limited
✨Know Your Tech Inside Out
Make sure you brush up on the specific hardware and software you'll be working with, like EPoS systems and routers. Being able to discuss your experience with these technologies will show that you're not just familiar but also confident in handling them.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and fixed technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Client Interaction is Key
Since this role involves a lot of client interaction, think about how you can demonstrate your communication skills. Prepare to share instances where you've effectively communicated technical information to non-technical clients, ensuring they felt supported and understood.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.