Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Identify and fix hardware issues while providing excellent client support.
- Company: Join nGeneration, a dynamic company with a focus on innovation.
- Benefits: Enjoy a competitive salary, company van, and continuous training opportunities.
- Other info: Flexible 3 days on, 3 days off rota with great team events.
- Why this job: Make a real impact by solving technical problems and engaging with clients.
- Qualifications: IT support experience preferred; must have a UK Manual Driving Licence.
The predicted salary is between 28678 - 28678 £ per year.
We have a great job opportunity available at nGeneration for a Field Service Engineer. This role requires the ability to identify and fix hardware, configuration issues, as well as repair hardware devices. Excellent client interaction skills are essential. Home location required: Leeds up to UK‑wide travel and overnight stays may be required.
Staffing Details
- Salary: £28,678 per annum (including on‑call supplement).
- Job type: Full‑time, Permanent.
- Working hours: 13‑hour shifts, 3 days on, 3 days off rota (includes weekends and bank holidays).
- Full UK Manual Driver’s Licence is required.
- Pre‑existing van not required – successful candidates will be provided with a new company van equipped with air‑conditioning, car‑play, reversing camera and sensors, satellite navigation, DAB radio and custom rear racking.
Qualifications
- 1 year of IT support experience (preferred).
- 1 year of EPOS experience (preferred).
- Willingness to travel 100% of the time (preferred).
- UK Manual Driving Licence (required – international licences are not accepted).
- Technical mindset with a logical, methodical approach to troubleshooting and a good understanding of data‑network cable faults.
- Experience as an IT Network Engineer or Telecoms/Broadband Engineer, especially in retail or hospitality, is highly desirable.
Benefits
- Company van and fuel card.
- Continuous training opportunities.
- 19.6 days annual leave (inclusive of bank holidays); with the 3‑day on/3‑day off rota this equates to 9 days off for every 3 days booked.
- Company events, team parties and team‑building activities.
- Quarterly Employee of the Quarter award (with potential monetary recognition).
Field Service Technician / Engineer - Leeds employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician / Engineer - Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your troubleshooting experiences. We want to see how you think on your feet, so practice common interview questions related to hardware and configuration issues.
✨Tip Number 3
Show off your client interaction skills! During interviews, share examples of how you've successfully communicated with clients in the past. This is key for a role that involves a lot of client-facing work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Technician / Engineer - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in IT support and EPOS systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Mention your client interaction skills and any experience with troubleshooting hardware issues.
Show Off Your Driving Skills: Since a full UK Manual Driver’s Licence is a must, make sure to mention your driving experience in your application. If you’ve got a clean record, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at nGeneration Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware troubleshooting and configuration issues. Be ready to discuss specific examples from your past experience that showcase your problem-solving skills.
✨Show Off Your Client Interaction Skills
Since this role requires excellent client interaction, think of scenarios where you've successfully communicated with clients or resolved their issues. Practise articulating these experiences clearly, as they’ll want to see how you handle real-world situations.
✨Be Ready for Travel Talk
With the job involving UK-wide travel, be prepared to discuss your flexibility and willingness to travel. Highlight any previous roles where you’ve had to travel or adapt to different locations, as this will show you’re ready for the demands of the job.
✨Understand the Company Culture
Research nGeneration and understand their values and work culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Showing that you fit into their culture can give you an edge over other candidates.