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For Companies At a Glance
- Tasks: Be the go-to person for customers, diagnosing IT issues and keeping communication flowing.
- Company: Dynamic tech service provider in the UK with a vibrant team culture.
- Benefits: Competitive salary, training opportunities, and fun team events.
- Why this job: Join a role where you can make a difference and connect with clients daily.
- Qualifications: Administrative experience and strong customer service skills are a must.
- Other info: Full-time, permanent position with great career growth potential.
The predicted salary is between 20445 - 30669 £ per year.
A dynamic technology service provider in the UK is seeking a Field Service Administrator to join their team. The role involves being the first point of contact for customers, diagnosing IT issues, and maintaining constant communication.
Ideal candidates will have:
- Administrative experience
- Excellent customer service skills
- Familiarity with software such as Google Maps and Microsoft Office
This is a full-time, permanent position offering £25,557 annually with opportunities for training and team events.
Field Service Scheduler & Client Liaison employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Scheduler & Client Liaison
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for a Field Service Scheduler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to showcase your customer service skills and administrative experience. Keep it concise but impactful – highlight how you can diagnose IT issues and keep clients happy.
✨Tip Number 3
Stay organised! Use tools like Google Calendar to keep track of interviews and follow-ups. Being punctual and prepared shows that you’re serious about the role and respect their time.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Field Service Scheduler & Client Liaison
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled client interactions and resolved issues in the past. Use specific examples to demonstrate your skills!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Field Service Scheduler role. Mention your familiarity with tools like Google Maps and Microsoft Office to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at nGeneration Limited
✨Know Your Tech
Brush up on your IT knowledge, especially common issues that customers might face. Being able to diagnose problems on the spot will show your potential employer that you’re not just a scheduler but also someone who understands the tech side of things.
✨Master the Tools
Familiarise yourself with Google Maps and Microsoft Office before the interview. You might be asked how you would use these tools in your role, so having specific examples ready will demonstrate your competence and readiness for the job.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific situations where you went above and beyond for a client. This will highlight your ability to maintain constant communication and build relationships, which is crucial for this role.
✨Show Enthusiasm for Team Events
Since the position offers opportunities for training and team events, express your excitement about being part of a team. Share any past experiences where you contributed to team success or enjoyed team-building activities, as this shows you’re a good fit for their culture.
