Customer-Facing Field Service Administrator (IT & Scheduling)

Customer-Facing Field Service Administrator (IT & Scheduling)

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
nGeneration Limited

At a Glance

  • Tasks: Be the friendly face for customers, resolving IT issues and providing support.
  • Company: Join nGeneration Limited, a dynamic team in the UK.
  • Benefits: Enjoy a 3 days on, 3 days off schedule, training, and team events.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a difference by helping customers with their IT needs every day.
  • Qualifications: Experience in administration and knowledge of UK geography and IT.

The predicted salary is between 25000 - 32000 Β£ per year.

nGeneration Limited is seeking a motivated and friendly Field Service Administrator to join their team in the United Kingdom. In this full-time, permanent position, you will be the first point of contact for customers, resolving their IT issues or escalating when necessary.

The ideal candidate should have experience in administration with knowledge of UK geography and IT, including hardware support and software like Google Maps and Excel.

This role includes a 3 days on, 3 days off shift pattern, and offers various company benefits including training and team events.

Customer-Facing Field Service Administrator (IT & Scheduling) employer: nGeneration Limited

nGeneration Limited is an excellent employer that values its employees by fostering a supportive and collaborative work culture. With a focus on professional development, the company offers comprehensive training and engaging team events, ensuring that staff have ample opportunities for growth. Located in the UK, the role of Customer-Facing Field Service Administrator not only provides a flexible 3 days on, 3 days off shift pattern but also allows you to make a meaningful impact by assisting customers with their IT needs.

nGeneration Limited

Contact Details:

nGeneration Limited Recruitment Team

We think you need these skills to ace Customer-Facing Field Service Administrator (IT & Scheduling)

Customer Service Skills
IT Support Knowledge
Administration Experience
Knowledge of UK Geography
Hardware Support
Software Proficiency (Google Maps, Excel)
Problem-Solving Skills