At a Glance
- Tasks: Provide top-notch customer service, take orders, and resolve complaints.
- Company: Join NG Restaurants, a dynamic call centre with a hybrid work model.
- Benefits: Fixed salary, paid training, and entry into the payroll system.
- Other info: First week is in-person training, then mostly remote work.
- Why this job: Gain valuable experience in customer service while enjoying flexible working hours.
- Qualifications: Previous experience in customer service and availability for part-time work.
The predicted salary is between 542 - 542 £ per month.
NG Restaurants busca Agentes Telefónicos para su Call Center en modalidad híbrida. Los candidatos deben tener experiencia previa y disponibilidad para trabajar 23 horas semanales, con un sueldo fijo de S/542.
Las funciones incluyen:
- Atención al cliente
- Toma de pedidos
- Resolución de quejas
La primera semana será presencial para inducción, seguido de un 90% remoto y 10% presencial. Beneficios incluyen ingreso a planilla y capacitaciones remuneradas.
Teleoperador/a Part-Time — Atención al Cliente 23h/sem in Lincoln employer: NG Restaurants
NG Restaurants is an excellent employer that values its employees by offering a hybrid work model, allowing for flexibility and a balanced work-life environment. With competitive pay and comprehensive training opportunities, employees can grow their skills while enjoying the benefits of being part of a supportive team dedicated to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Teleoperador/a Part-Time — Atención al Cliente 23h/sem in Lincoln
✨Tip Number 1
Make sure you know the company inside out! Research NG Restaurants and their values. This way, when you get that call or video interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about customer service over the phone, grab a friend and do some mock calls. Focus on being clear, friendly, and efficient – just like you would be with a real customer.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're serious about joining the team. So, don’t wait – get your application in today!
We think you need these skills to ace Teleoperador/a Part-Time — Atención al Cliente 23h/sem in Lincoln
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in customer service or call centres. We want to see how your skills can help us provide top-notch support to our customers!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NG Restaurants
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Understand common scenarios like handling complaints or taking orders, as these will likely come up during your chat. Being able to demonstrate your experience in these areas will show that you're a great fit for the role.
✨Show Your Flexibility
Since this position is hybrid, it's important to express your adaptability. Be ready to discuss how you can manage both remote and in-person tasks effectively. Highlight any previous experiences where you've successfully navigated similar work environments.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview to assess your problem-solving skills. Practise responding to typical customer queries or complaints. This will help you feel more confident and showcase your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
