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- Tasks: Assist in delivering top-notch customer service and support property projects.
- Company: Join ng homes, a community-focused Housing Association in North Glasgow.
- Benefits: Enjoy 27 days holiday, pension options, health plan, and sick pay.
- Other info: Fixed-term role for 9 months with great career development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
The predicted salary is between 25755 - 33617 £ per year.
Job Description
Property Services Assistant (Maternity Cover)
Salary:        EVH Grade 4/5 (PA9-PA16) £25,755 – £33,617 per annum
Hours:Â Â Â Â Â Â Â Â Â 35 hours per week
Contract:Â Â Â Â Fixed Term for 9 months
Excellent benefits including pension and company health plan
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ng homes is a leading community based Housing Association that provides housing and support services to almost 7,000 tenants and owners within North Glasgow. Our customers are at the heart of our business and we strive to deliver customer service excellence in all that we do.Â
We are looking to recruit a Property Services Assistant (Maternity Cover) to provide a prompt and effective customer focussed service across the Property Services team. This will include assisting with project delivery and providing an administrative service for planned maintenance, cyclical maintenance, major repairs and development projects, day-to-day repairs and compliance works. Areas of compliance will include: asbestos, damp and mould, electrical, fire, gas, lift and water safety. In addition, the post holder will provide direct administration support to the Senior Administration Co-ordinator and Managers within the Property Services team.
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Candidates will have the experience of providing a high-quality customer service as well as experience of letter and report writing.
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The successful candidate will have excellent organisational and communication skills with the ability to deal with difficult and changing situations and demands. Competency in the use of Email, Microsoft Office, Excel and other software packages are essential.Â
The benefits of working with ng homes:
Holidays
Holiday entitlement is 27 days annual leave per year. There are also 17 days public/general holidays per year.
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Pension Scheme
We offer the choice of two pension schemes. One scheme is offered through the People’s Pension and under the requirements of Auto Enrolment. The other pension scheme offered is a defined benefit care 80th scheme through SHAPS.
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Staff Life Assurance
A non-contributory staff life assurance scheme is in operation.
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Sick Pay Scheme
The Association operates a sickness benefit scheme for staff.
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Continuous Service (in line with EVH Terms and Conditions)
Certain previous employment may be considered reckonable for statutory and non-statutory benefits.
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Company Health Plan
The Association will provide a Healthcare Plan on behalf of all members of staff. The payment of this plan will be set by the Association and may be varied without consultation. This will be treated as a taxable benefit.
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If you wish to apply for this post please download an application pack by clicking the Apply button now.
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The closing date for receipt of completed applications is Wednesday 15 October 2025 at 12 noon.
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Applications received after this date will not be considered.
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Interviews will take place week commencing 27 October 2025.
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Please note that we do not accept CV.Â
Property Services Assistant (Maternity Cover) employer: NG Homes
Contact Detail:
NG Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Assistant (Maternity Cover)
✨Tip Number 1
Get to know the company! Research ng homes and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and project management. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially any reports or letters you've written. This will demonstrate your organisational and communication skills, which are key for the Property Services Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using online platforms, which is essential for this role.
We think you need these skills to ace Property Services Assistant (Maternity Cover)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Show Off Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to include examples of how you've done this in the past. We love seeing real-life experiences that demonstrate your ability to handle various situations.
Be Organised and Clear: When you're writing your application, keep it organised and clear. Use headings, bullet points, and short paragraphs to make it easy for us to read. Remember, we’re looking for someone who can juggle multiple tasks effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at ng homes!
How to prepare for a job interview at NG Homes
✨Know Your Stuff
Make sure you understand the role of a Property Services Assistant inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like project delivery and compliance areas. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of situations where you dealt with difficult customers or resolved issues effectively. This will demonstrate your ability to handle the demands of the job.
✨Brush Up on Your Tech Skills
The job requires competency in Microsoft Office and other software packages. Before the interview, make sure you're comfortable using these tools. You might even want to mention any relevant projects where you've used them to streamline processes or improve communication.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you'd handle real-life situations in the role. Think about potential challenges related to maintenance or compliance works and how you would approach them. This will show your problem-solving skills and readiness for the job.