At a Glance
- Tasks: Support the contract delivery team with administration and customer service tasks.
- Company: Join NG Bailey Facilities Services, a leader in facilities management.
- Benefits: Flexible part-time hours, supportive team environment, and career development opportunities.
- Other info: On-site role at RTC Business Park, Derby, with a friendly team atmosphere.
- Why this job: Gain valuable experience in a dynamic role while balancing your studies.
- Qualifications: Strong admin/customer service skills; IT proficiency in Word and Excel required.
The predicted salary is between 45000 - 45000 £ per year.
NG Bailey Facilities Services is recruiting a Contract Administrator (Part time 20 hours per week) to support the contract delivery team.
The role is on-site at RTC Business Park, Derby, with hours Monday to Friday 10:00–14:00.
The successful candidate will have strong administration/customer service experience, be able to prioritise under pressure, and possess IT skills in Word and Excel; CAFM system experience is desirable.
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Part-Time Contract Administrator — On-Site Derby employer: NG Bailey
NG Bailey is an excellent employer, offering a unique opportunity to be part of a pioneering team at the University of Bristol. With a strong emphasis on safety and compliance, employees benefit from a collaborative work culture that fosters professional growth and development, alongside competitive remuneration and benefits. Join us to make a meaningful impact in a high-profile environment while enjoying the support and resources needed to excel in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Contract Administrator — On-Site Derby
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like NG Bailey and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at NG Bailey and let us see your personality shine through!
We think you need these skills to ace Part-Time Contract Administrator — On-Site Derby
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and NG Bailey.
Get Familiar with Our Brand:Before applying, take some time to learn about NG Bailey and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at NG Bailey
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress NG Bailey.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which NG Bailey will surely appreciate.
