Technical Operations Manager

Technical Operations Manager

Wembley Full-Time 36000 - 60000 £ / year (est.) No home office possible
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NG Bailey Group Limited

At a Glance

  • Tasks: Lead a team to ensure top-notch service delivery and manage events at a major venue.
  • Company: Join a dynamic company focused on best-in-class facilities management in Wembley.
  • Benefits: Enjoy travel allowances, flexible benefits, and 25 days holiday plus bank holidays.
  • Why this job: Make a real impact while mentoring your team in a vibrant event environment.
  • Qualifications: Passion for maintenance and engineering with strong communication and problem-solving skills required.
  • Other info: Opportunity to work with a supportive team and access mental health resources.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Technical Operations Manager\\n\\nWembley\\n\\nPermanent\\n\\nSalary + Travel Allowance + Overtime + Flexible Benefits\\n\\nSummary\\n\\nAn exciting opportunity has opened up on a key client site in Wembley as a Technical Operations Manager. You will have direct impact to the operations of this large venue during both operational hours and during major events. We are looking for someone who looks to mentor, nurture and develop their team ensuring the pride in their work shows.

This role is perfect for someone who thrives in driving improvement and truly believes in best-in-class facilities management.\\n\\nSome of the key deliverables in this role will include:\\n\\n * Lead the team in provision of excellent service delivery by monitoring service performance, taking corrective action\\n\\n * Leading a number of Events as Event manager for NGB throughout the annual stadium event calendar\\n\\n * Lead the delivery of compliance’ Compliance Policy and statutory requirements across the business unit in accordance with NGB requirements.\\n\\n * Manage delivery of both day to day operations as well small works. Supporting during Client events\\n\\n * Recruitment and performance of the team to ensure our values are maintained\\n\\n * Co-ordinate the implementation of standard operational processes across the business unit\\n\\n * 5 direct reports including Technical Service Manager, Mechanical, Electrical and Fabric Supervisory Team\\n\\nWhat we’re looking for:\\n\\nThis is a leadership role on a key client site so we are looking for someone who is going to share their passion and enthusiasm for M&E.\\n\\n * Someone with a true understanding of Maintenance & Engineering and Building Fabric\\n\\n * This role will require someone who is analytical and able to problem solve\\n\\n * Someone who is a good communicator\\n\\n * Someone who is able to build strong relationships with customers is key\\n\\nBenefits:\\n\\nWe're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:\\n\\n * Travel allowance\\n\\n * Salary sacrifice car scheme (Hybrid/Electric Vehicle)\\n\\n * 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days\\n\\n * Pension with a leading provider and up to 8% employer contribution\\n\\n * Personal Wellbeing and Volunteer Days\\n\\n * Private Medical Insurance\\n\\n * Life Assurance\\n\\n * Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)\\n\\n * Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes

Technical Operations Manager employer: NG Bailey Group Limited

As a Technical Operations Manager at our Wembley location, you will join a dynamic team dedicated to delivering exceptional service in a vibrant environment. We pride ourselves on fostering a culture of mentorship and professional growth, offering comprehensive benefits including a travel allowance, private medical insurance, and flexible working options. With a commitment to employee well-being and development, this role provides a unique opportunity to make a significant impact while enjoying a supportive and engaging workplace.
NG Bailey Group Limited

Contact Detail:

NG Bailey Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Operations Manager

✨Tip Number 1

Familiarise yourself with the specific operations and events at the Wembley venue. Understanding the unique challenges and requirements of this location will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the facilities management and technical operations sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even referrals for the role.

✨Tip Number 3

Prepare examples of how you've successfully led teams and improved service delivery in previous roles. Being able to share specific instances where you've made a positive impact will set you apart from other candidates.

✨Tip Number 4

Research the latest trends and technologies in maintenance and engineering. Showing that you're up-to-date with industry advancements will highlight your commitment to best-in-class facilities management.

We think you need these skills to ace Technical Operations Manager

Leadership Skills
Team Management
Service Delivery Monitoring
Event Management
Compliance Knowledge
Operational Process Implementation
Maintenance & Engineering Expertise
Building Fabric Understanding
Analytical Skills
Problem-Solving Skills
Strong Communication Skills
Relationship Building
Performance Management
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical operations and facilities management. Emphasise your leadership skills and any experience you have in mentoring teams, as this is a key aspect of the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintenance and engineering. Discuss specific examples of how you've driven improvements in previous roles and how you can bring that expertise to the Technical Operations Manager position.

Highlight Key Skills: In your application, focus on your analytical and problem-solving abilities. Mention your communication skills and your experience in building strong relationships with clients, as these are crucial for the role.

Showcase Event Management Experience: If you have experience managing events or leading teams during high-pressure situations, be sure to include this in your application. This will demonstrate your capability to handle the responsibilities outlined in the job description.

How to prepare for a job interview at NG Bailey Group Limited

✨Showcase Your Leadership Skills

As a Technical Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any mentoring or development initiatives you've implemented.

✨Demonstrate Your Problem-Solving Abilities

This role requires strong analytical skills. Prepare to discuss specific challenges you've faced in previous positions and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Communicate Effectively

Good communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in a way that is easy for non-technical stakeholders to understand.

✨Build Rapport with Interviewers

Since building strong relationships with customers is crucial, make an effort to connect with your interviewers. Show enthusiasm for the role and the company, and ask insightful questions about their operations and culture to demonstrate your interest.

Technical Operations Manager
NG Bailey Group Limited
Location: Wembley
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