At a Glance
- Tasks: Join a busy team managing landowner consents and delivering top-notch customer service.
- Company: Dynamic electricity distribution company based in Castleford.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and flexible benefits.
- Other info: Enjoy a structured work schedule and a focus on mental health and wellbeing.
- Why this job: Great opportunity for personal development and rewarding performance in a supportive environment.
- Qualifications: Strong admin or customer service background with excellent communication skills.
The predicted salary is between 26310 - 26310 £ per year.
Our client, an electricity distribution company based in Castleford (WF10) is looking for a proficient Administrator to join their Wayleaves Department. The successful candidate will form part of a busy team responsible for the maintenance and processing of new and existing consents for over 60,000 landowners, and for delivering high quality customer service to both internal and external customers. The role is an excellent development opportunity and has a pay-point based framework, measured against set criteria, linked to competence, performance, knowledge and experience. This allows the successful candidate the opportunity to be rewarded for continuous improvement and great performance. The hours of work are Monday to Friday 8:30am to 4:40pm (37.5 hours).
Key Deliverables
- Answering customer/landowner telephone & email enquiries
- Completing simple legal agreements and compensation payments – Training will be given
- Completing landownership and environmental searches – Training will be given
What we’re looking for
If you are an experienced Administrator with a strong administrative or customer service background, with the ability to problem-solve, prioritise requests, and thrive under pressure while maintaining excellent customer service, this is a role for you.
Qualifications
- Competent in the use of Microsoft Word, Excel
- Excellent communication & Customer Service
- Attention to detail, highly organised and analytical
- At least 5 GCSEs (including English & Maths)
Desirable Requirements
- Previous Customer Service knowledge and experience
- Experience of the legal system
- Ability to handle multiple enquiries
Benefits
- Competitive Salary on offer
- 25 Days Holidays plus Statutory Holidays
- Pension with a leading provider and employer contribution
- Personal Wellbeing and Volunteer Days
- Private Medical Insurance
- Free 24/7 365 Employee Assistance Programme for mental health and wellbeing (including counselling sessions and legal advice)
- Flexible benefits to suit (Dental Insurance, Gym Membership, Give as You Earn, Travel Insurance, Tax Free Bikes)
- Personal development programme
Wayleave Administrator - Castleford NEW Freedom Group Posted today Competitive Castleford 4925 employer: NG Bailey Group Limited
Freedom Group is an excellent employer, offering a supportive team environment in Wakefield where you can thrive as an Administrator. With competitive salaries and a comprehensive benefits package including a generous pension scheme, private medical insurance, and personal development opportunities, we prioritise employee wellbeing and growth. Join us to be part of a dynamic workplace that values attention to detail and fosters a culture of learning and collaboration.
