At a Glance
- Tasks: Support HR processes and deliver top-notch administrative support throughout the employee lifecycle.
- Company: Join a dynamic team in Leeds focused on people services and customer satisfaction.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible benefits tailored for you.
- Other info: Fast-paced environment with opportunities for personal growth and continuous improvement.
- Why this job: Be the go-to person for HR queries and make a real difference in people's careers.
- Qualifications: Experience in HR administration and a strong understanding of HR processes required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for two experienced People Services Administrators to join our busy, customer-focused People Services team in Leeds. In this role, you will be a key part of a HR Shared Services function, delivering high-quality administrative support across the full employee lifecycle while ensuring accuracy, compliance, and excellent service delivery. You will work closely with the People Services Manager and wider HR team, acting as a first point of contact for HR and payroll queries and supporting continuous improvement within the function.
Key Responsibilities
- Act as the first point of contact for HR and payroll-related queries, providing clear, professional advice
- Provide guidance on HR policies, procedures, and best practice
- Process employee lifecycle changes (e.g. starters, leavers, contractual changes) with high accuracy
- Generate and issue contracts, letters, and HR documentation in line with SLAs
- Manage and conduct exit interviews, identifying and escalating key trends
- Handle queries from employees and managers via phone and digital channels, ensuring GDPR compliance
- Support recruitment administration, including contract approvals and onboarding processes
- Maintain accurate and up-to-date records within the HRIS
- Identify process improvements and contribute to continuous improvement initiatives
About You
We're looking for someone who thrives in a fast-paced HR environment and brings:
- Proven experience in a HR Administration or HR Shared Services environment
- Strong working knowledge of HR systems
- Solid understanding of HR processes across the employee lifecycle
- Excellent attention to detail and data accuracy
- Strong organisational and prioritisation skills, able to manage multiple tasks effectively
- Confident communication skills, with the ability to provide guidance to stakeholders at all levels
- A proactive mindset, with a focus on continuous improvement and service excellence
Benefits
- 25 Days Holiday + Bank Holidays with an option to buy/sell days
- Pension with a leading provider and up to 8% employer contribution
- Personal Wellbeing and Volunteer Days
- Private Medical Insurance
- Life Assurance
- Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
- Flexible benefits to choose from including: Dental Insurance, Gym Membership, Travel Insurance, Tax Free Bikes
People Services Administrator in Leeds employer: NG Bailey Group & Central
Join our dynamic People Services team in Leeds, where we prioritise employee well-being and professional growth. As a People Services Administrator, you'll benefit from a competitive salary, generous holiday allowance, and a range of flexible benefits tailored to support your lifestyle. Our collaborative work culture fosters continuous improvement and offers ample opportunities for career development, making us an exceptional employer for those seeking meaningful and rewarding employment.
Contact Details:
NG Bailey Group & Central Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Services Administrator in Leeds
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at NG Bailey Group & Central!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at NG Bailey Group & Central.
We think you need these skills to ace People Services Administrator in Leeds
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at NG Bailey Group & Central. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to NG Bailey Group & Central and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at NG Bailey Group & Central. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to NG Bailey Group & Central's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at NG Bailey Group & Central
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with NG Bailey Group & Central.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at NG Bailey Group & Central will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact NG Bailey Group & Central and how you would contribute to adapting HR strategies.
