At a Glance
- Tasks: Lead technical service delivery at a high-profile venue, ensuring engineering excellence and customer satisfaction.
- Company: A leading independent engineering and services business in the UK with a rich history.
- Benefits: Competitive salary, travel allowance, 25 days holiday, private medical insurance, and flexible benefits.
- Other info: Opportunities for career progression and personal development in a supportive environment.
- Why this job: Join a dynamic team at an iconic venue and make a real impact on major events.
- Qualifications: Strong background in managing M&E services and proven leadership skills required.
The predicted salary is between 65000 - 70000 £ per year.
We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK's most iconic venues. This is a high-profile, client-facing role where you'll lead from the front, ensuring the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment. You'll play a key role in driving performance, developing your team, and identifying innovative solutions that enhance service delivery and support the long-term success of the contract. With major events forming part of the environment, this role offers a unique opportunity to operate at the heart of a world-class venue.
Some of the key deliverables in this role will include:
- Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems
- Monitoring performance, driving continuous improvement, and taking corrective action where required
- Acting as the technical authority on site, providing guidance, support, and solutions to complex issues
- Identifying and delivering additional works opportunities, including producing quotations and proposals
- Driving energy efficiency and sustainability initiatives across the contract
- Ensuring full compliance with statutory regulations, company policies, and safe systems of work
- Supporting the planning and delivery of major stadium events, ensuring maximum system uptime
- Developing team capability through coaching, training plans, and strong leadership
- Building strong client relationships and acting as a trusted advisor on technical matters
What we're looking for:
This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a high-profile, fast-paced environment. We're looking for someone who:
- Has a strong background in managing M&E services within a critical or complex environment
- Demonstrates proven leadership, with the ability to motivate, develop, and performance manage engineering teams
- Is technically strong across electrical and/or mechanical building services systems
- Has a strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)
- Is confident in client engagement and able to build long-term, trusted relationships
- Has experience identifying and delivering additional works and value-add opportunities
- Remains calm and effective under pressure, particularly in live or event-driven environments
- Holds relevant technical qualifications (essential)
Benefits:
We're always evolving our benefits to ensure we attract and retain great people. Some of what you can expect includes:
- Travel Allowance
- 25 Days Holiday + Bank Holidays (with Buy/Sell option)
- Pension with up to 8% employer contribution
- Private Medical Insurance
- Life Assurance
- Personal Wellbeing and Volunteer Days
- Employee Assistance Programme (24/7 support, counselling, legal advice)
- Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
- Salary sacrifice car scheme (Hybrid/Electric Vehicle)
Next Steps:
As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
About Us:
We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Technical Services Manager employer: NG Bailey Facilities Services
NG Bailey's Facilities Services offers a dynamic and supportive work environment at the University of Bristol, where you can thrive as an On-Site Safety & Compliance Leader. With a strong emphasis on employee growth and a commitment to a Safety First culture, we provide ample opportunities for professional development while fostering collaborative relationships with both clients and site teams. Join us to make a meaningful impact in a role that prioritises safety and compliance in a vibrant academic setting.
Contact Details:
NG Bailey Facilities Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Services Manager role you’re after at NG Bailey Facilities Services.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at NG Bailey Facilities Services a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at NG Bailey Facilities Services.
✨Apply Through Company Websites
When you spot a role like Technical Services Manager at NG Bailey Facilities Services, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Services Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at NG Bailey Facilities Services a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to NG Bailey Facilities Services specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at NG Bailey Facilities Services
✨Brush Up on Core Engineering Principles
Before heading into the interview with NG Bailey Facilities Services, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like NG Bailey Facilities Services want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
