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- Tasks: Manage client accounts and ensure their needs are met with exceptional service.
- Company: Established business in Northallerton with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Build lasting relationships and make a real difference for valued clients.
- Qualifications: Experience in client relations, strong communication skills, and IT proficiency.
- Other info: Join a motivated team and thrive in a dynamic work environment.
The predicted salary is between 28800 - 48000 £ per year.
This is an excellent opportunity for a driven Customer Account Manager to join a well established business in the Northallerton area. As an Account Manager, you will be responsible for managing the company’s existing accounts and will act as the main point of contact for valued and established clients. Your primary goal will be to nurture each account, ensuring that clients' needs are met, and their queries and issues are resolved promptly. You will play a crucial role in maintaining and enhancing client satisfaction, ultimately contributing to long-lasting client relationships.
Responsibilities:
- Sustain client relationships by offering support, information, and guidance, and directing queries to the appropriate team members for resolution when necessary.
- Consistently deliver exceptional customer service.
- Utilise IT-based workflow and Customer Relationship Management systems effectively to develop and maintain a pipeline of new opportunities.
- Contribute to the overall team effort by achieving related goals and providing necessary support as needed.
Experience / Qualifications:
- Experience in maintaining client relationships.
- Excellent organisational and communication skills.
- Strong commercial awareness.
- A high degree of self-motivation and drive.
- The ability to work both independently and as part of a team.
- IT skills including Excel, Word, PowerPoint, CRM and workflow systems.
How to apply:
If this role is of interest to you, please click apply, or for further information please contact Katie Kendall in the Northallerton office.
Customer Account Manager in Northallerton employer: Nfuzion
Contact Detail:
Nfuzion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Northallerton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Account Manager role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how you can enhance client satisfaction. We want you to show off your organisational and communication skills, so practice answering common interview questions.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for managing those client accounts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. So, get your application in and let’s get you that Customer Account Manager position!
We think you need these skills to ace Customer Account Manager in Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Account Manager role. Highlight your experience in maintaining client relationships and any relevant IT skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about nurturing client relationships. Let us know what makes you the perfect fit for this role.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to deliver exceptional customer service. Numbers and examples can really make your application stand out to us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nfuzion
✨Know Your Clients
Before the interview, research the company and its existing clients. Understand their needs and challenges. This will help you demonstrate how you can nurture these relationships and provide exceptional service.
✨Showcase Your Communication Skills
As a Customer Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Be ready to discuss how you handle queries and resolve issues promptly.
✨Demonstrate Organisational Skills
Bring examples of how you've managed multiple accounts or projects simultaneously. Discuss your experience with CRM systems and how you use them to maintain client relationships and track opportunities.
✨Exhibit Your Team Spirit
While you'll be managing accounts independently, teamwork is crucial. Prepare to share instances where you've collaborated with colleagues to achieve common goals, showing that you're a team player who contributes to the overall effort.
