Member Communications and Engagement Officer

Location: Stoneleigh, Warwickshire with agile working Contract Type: Permanent Hours: 35 hours per week Salary: c.£33,500 (Dependant on skills and experience) Closing Date: 21 August 2025 This exciting role sits at the heart of our Member Experience team during a pivotal time for farming. Reporting to the Member Engagement Manager, you\’ll be responsible for creating engaging, relevant content across multiple platforms – from email and social media to web and video – that speaks directly to our members\’ needs and interests. With member engagement at the heart of everything we do, you\’ll craft compelling stories, share timely updates on key issues, and encourage two-way conversations that make members feel heard, supported, and part of a strong community. Your content will not only inform and inspire but also highlight the real value of NFU membership and lobbying, driving deeper engagement, stronger advocacy, and lasting loyalty. What you\’ll bring: You\’ll bring energy, creativity, and a sharp eye for detail – along with a passion for telling powerful member stories that bring our organisation to life. With a flair for writing compelling copy and capturing engaging video and social content, you\’ll know how to turn one great idea into tailored, platform-specific communications. You\’ll get what resonates on social media and use insight to shape content that connects with our audience. Thriving in a fast-paced environment where no two days are the same, you\’ll be part of a high-performing, collaborative team that\’s passionate about delivering outstanding experiences for our members. Full details are contained in the attached role profile. Please note, internally we call this role Member Engagement Adviser. Why choose us? Join us and you\’ll find an organisation that encourages and enables you to achieve your full potential. In return you will be rewarded with a full range of benefits including: • Generous holiday allowance (starting at 25 days a year pro rata + Bank Holidays, rising to 30 days pro rata with length of service), plus 1 annual Christmas company day • Option to buy and sell up to 5 days annual leave • Company funded health Cashplan • Enhanced maternity, paternity and shared parental leave • Performance-related pay • Competitive Pension and Life assurance • Access to interest-free loans for cars, bikes, season tickets and driving lessons • Employee Assistance program to help you deal with life\’s challenges • Discounts on a range of new vehicles, holiday rentals, wellbeing and lifestyle and many more • Attractive, modern office, with on-site restaurant and free parking Who we are The National Farmers\’ Union (NFU) is the biggest farming organisation in the UK. We\’re proud to make a difference for all our members, by shaping attitudes towards British farming and leading the charge on a range of major issues, from climate change and food standards to rural crime and broadband rollout. Every day, we\’re the voice of around 44,000 British farmers and growers who produce food, making sure their concerns are heard at the heart of government both online and locally. This means developing strong relationships with everyone from NFU colleagues to government ministers. So, as well as having a high profile in both the media and Westminster, we work with and support local members through a network of regional and county offices across England and Wales. Working in the Member Experience team requires you to put NFU members at the heart of everything you do. Including leading on conferences and events and member communications. This diverse remit means we need to be able to communicate on a wide range of farming, food, environmental issues with people at all levels. Join us We\’re committed to recruiting a diverse and highly-talented workforce. We\’ll support you by providing you with extensive learning and development opportunities and build a career that balances your professional ambitions with your personal commitments including discussions around agile and flexible work options. We encourage you to apply as soon as possible. If we decide we\’ve found the right person for the role, we reserve the right to withdraw this advert and close applications before the closing date. You may have experience in the following roles: Member Relations Officer, Communications and Engagement Coordinator, Member Services and Communications Officer, Stakeholder Engagement and Communications Officer, Community Engagement and Communications Officer, Member Experience and Communications Coordinator, Digital Communications and Engagement Officer, Member Communications Coordinator, Engagement and Communications Specialist, etc. REF-(Apply online only)