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For Companies At a Glance
- Tasks: Lead training initiatives and ensure compliance with regulations in a supportive environment.
- Company: Join NFU Mutual, a top UK insurance company with a strong community focus.
- Benefits: Enjoy a competitive salary, flexible hours, private medical insurance, and gym contributions.
- Why this job: Make a real impact by developing others and ensuring excellent customer service.
- Qualifications: Experience in compliance or training, strong communication skills, and attention to detail.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
The predicted salary is between 28000 - 35000 £ per year.
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first.
We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen for a Training & Compliance Supervisor to join the Lisburn & Banbridge Agency on a full-time, permanent basis, working Monday - Friday, 9am - 5pm, with a 4:30pm finish on Fridays. Requests for 3/4 days per week will be considered.
Please note, you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
The Benefits
- Salary of £28,000 - £35,000 FTE (dependent on experience)
- 23 days annual leave + Bank Holidays
- Pension scheme
- Flexitime
- Private Medical Insurance
- Gym contribution
- Membership Plus discount scheme
This is an exceptional opportunity for a people-focused compliance or training professional to expand their career potential and future horizons with our agency, which forms part of a national, highly successful organisation. You’ll discover plenty of scope to grow and develop, with extensive training and support and a rewards package geared towards seeing you succeed. What’s more, you’ll discover autonomy and room for manoeuvre and work in the way that suits you best, allowing you to deliver for us whilst we support you.
Your Role
As a Training & Compliance Supervisor, you will ensure a suitable training framework is created to support our compliance with regulatory requirements and internal standards. Primarily supporting the delivery of excellent customer service and adherence to FCA regulations, you will develop and maintain a robust training framework that safeguards our reputation and integrity. Working closely with the Agency Manager and wider team, you will help ensure training and compliance are consistent across the organisation. You’ll make sure regulatory guidance is accurate and usable, helping colleagues meet requirements in their day-to-day work.
Additionally, you will:
- Review staff interactions and documentation
- Monitor adherence to FCA regulations, NFU Mutual policies and internal procedures
- Maintain accurate compliance and training records
- Support induction and ongoing training for staff
- Track training completion and competency assessments
- Provide coaching and mentoring to support development
About You
To be considered as a Training & Compliance Supervisor, you will need:
- Previous experience in compliance or training, ideally within financial services
- Effective feedback and coaching skills
- Analytical and problem-solving skills for compliance monitoring
- Excellent communication and presentation skills
- High attention to detail and organisational ability
- At a minimum, 8 GCSEs or equivalent at level 4 / Grade C or above, including Maths and English, ideally further or higher qualifications
Other organisations may call this role Training Officer, L&D Officer, Learning and Development Officer, Training Co-ordinator, Training and Compliance Co-ordinator, or Training and Compliance Advisor.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are ready to develop your career as a Training & Compliance Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Training & Compliance Supervisor in Lisburn employer: NFU
Contact Detail:
NFU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training & Compliance Supervisor in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand NFU Mutual's values and how they align with your own. This will help you stand out and show you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Training & Compliance Supervisor in Lisburn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training & Compliance Supervisor role. Highlight your relevant experience in compliance or training, and show us how your skills align with our values of honesty and integrity.
Showcase Your Skills: We want to see your effective feedback and coaching skills shine through! Use specific examples from your past experiences to demonstrate how you've successfully trained or mentored others, especially in a compliance context.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Make sure to proofread for any typos or errors – attention to detail is key in this role!
Apply Through Our Website: Don’t forget to apply via our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at NFU
✨Know Your Stuff
Make sure you understand the key responsibilities of a Training & Compliance Supervisor. Brush up on FCA regulations and compliance standards relevant to the insurance industry. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your People Skills
Since this role is all about training and compliance, be ready to demonstrate your coaching and mentoring abilities. Prepare examples of how you've effectively communicated feedback or supported colleagues in their development. This will highlight your people-focused approach.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the agency's training framework and how they ensure compliance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
While the role may not require formal attire every day, dressing smartly for the interview can make a great first impression. It shows professionalism and respect for the opportunity, which aligns with the values of honesty and integrity that NFU Mutual champions.
