Job details# Key Accounts AdministratorRegion: South WestLocation: WarminsterJob reference: ANEE02140Closing date: 11th December 2026## The role**Key Accounts Administrator** **NFU Mutual Agency – Warminster** **At NFU Mutual, relationships matter.** For over 100 years, we've built our reputation on trust, outstanding customer service and supporting our local communities. We're now looking for a Key Accounts Administrator to join our Agency team and help us continue delivering the personal service our customers value and expect. This is an excellent opportunity for an organised and customer-focused individual who enjoys building relationships, supporting business clients and delivering exceptional service. **What You'll Be Doing** You'll work closely with our Agents and Account Executives, supporting a portfolio of key commercial and agricultural clients. **Your responsibilities will include:** • Supporting the administration of key commercial insurance accounts. • Assisting with renewals, policy amendments and new business processing. • Preparing customer documentation and correspondence. • Maintaining accurate customer records and ensuring compliance standards are met. • Building strong relationships with customers and providing proactive support. • Helping deliver outstanding customer experiences that encourage loyalty and retention. **What We're Looking For** **We're seeking someone who:** • Enjoys working with people and building trusted relationships. • Has strong administration and organisational skills. • Is highly accurate and detail-focused. • Takes pride in delivering excellent customer service. • Can manage multiple priorities in a busy environment. • Works well as part of a team and supports others. • Has experience in insurance, financial services or a customer service environment (preferred but not essential). **What We Offer** • Competitive salary. • Generous holiday entitlement. • Contributory pension scheme. • Ongoing learning and development opportunities. • Supportive and collaborative working environment. • Opportunity to build a long-term career within a respected local Agency. • The chance to work for a business recognised for its strong values, customer focus and community involvement. • This is an office based role with ample free parking **Our Values** At NFU Mutual's Warminster Agency, we're proud of our values and the way we do business: • Customer First – building long-term trusted relationships. • Integrity – doing the right thing, every time. • Respect – valuing colleagues, customers and communities. • Professionalism – delivering high standards in everything we do. • Collaboration – working together to achieve the best outcomes. If you're looking for a role where you can make a real difference to customers while developing your career within a trusted and respected brand, we'd love to hear from you. Apply today and become part of the NFU Mutual's Warminster Agency family. Please send CV & covering letter to **Emma\\_Latham2@nfumutual.co.uk** **Closing date:****11th December 2026.** **Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.**
Key Accounts Administrator Warminster employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
