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- Tasks: Lead a team of underwriters and drive technical expertise in personal lines insurance.
- Company: Join NFU Mutual, a top-rated employer with a strong commitment to customer service.
- Benefits: Enjoy a competitive salary, annual bonus, hybrid working, and generous leave policies.
- Why this job: Be part of a transformative journey in the insurance industry and make a real impact.
- Qualifications: Experience in personal lines underwriting and strong analytical skills required.
- Other info: Inclusive workplace with excellent career growth opportunities and a supportive culture.
The predicted salary is between 42000 - 84000 £ per year.
- Join a well-known and stable organisation with an enviable reputation for exceptional customer service, market leading persistency and aware winning customer and employee engagement
- A brand-new role creating responsibility for our personal lines technical oversight, within an area of the business that has seen impressive growth that is set to continue
- Work from home 60% of your time with 40% based in either the York or Bristol office.
About the role
This is a permanent opportunity and you will be responsible for the technical expertise of our Regional Underwriters across our motor, personal and high net worth products.
The Motor and Personal linesTinsurance market is a key market segment where NFU Mutual is looking to continue to evolve, supporting our strategy to specialise in niche markets by delivering a compelling customer proposition and experience. It is an exciting time to join as we implement a large scale transformational change (including digital offering) programme.
As our Technical Underwriting Manager, you will be responsible for the technical expertise of our Regional Underwriters across our Motor and Personal Lines and working closely with a counterpart for our High Net Worth products. The role holder will contribute to our underwriting strategy, being responsible for implementing this locally whilst monitoring key account performance measures and setting technical standards.
Working collaboratively with our Head Office teams and NFU Mutual Agents, you will feed in market trends and analysis to enable the organisation to respond proactively whilst also providing your technical opinion on policy wordings and product development to ensure our products remain competitive.
Leading a technical team of Senior Underwriters, you will work with them to drive the technical capability of our Regional Underwriters to enable them to be intuitive with their approach and to maximise their contribution to business objectives.
Our teams are based across York and Bristol and so the role can be based from either of these sites depending on your location. We offer hybrid homeworking, which will allow you to work from home 60% of the time.
About you
The successful candidate will come from an established Personal lines, High Net Worth or Private Clients underwriting background with a demonstrable and in-depth understanding of the market.
Technically minded with strong analytical skills, you will have the ability to interact with various stakeholders, including non-technical audiences, partnered with the credibility and confidence to really challenge and influence decisions and ways of working.
As a collaborative leader, you will have a track record of coaching and mentoring others, fostering talent, and driving high performance within your team. You will combine technical expertise with commercial awareness, ensuring underwriting decisions support both business objectives and long-term success.
- Experience dealing with: Complaints, Escalations, Complex referrals for Home & Motor, Reinsurance, Flood Re, Sum Insured Exposures £5M+. Fine Art and Valuables.
- Knowledge of current industry developments and regulatory framework.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We\’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary – up to £70,000 depending on experience
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan – cashback for dentist, opticians, physio and more
- Employee Volunteering – volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
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Technical Underwriting Manager employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Underwriting Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Technical Underwriting Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its recent developments. Understand their approach to personal lines and high net worth products, and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your technical expertise and leadership skills can drive the performance of Regional Underwriters. Use specific examples from your past experiences to showcase your ability to influence decisions and foster talent.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at NFU Mutual, where we value diverse perspectives and a collaborative spirit.
We think you need these skills to ace Technical Underwriting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Underwriting Manager role. Highlight your experience in personal lines and high net worth underwriting, and don’t forget to showcase your analytical skills and leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of market trends and how you can contribute to NFU Mutual’s strategy.
Showcase Your Technical Expertise: In your application, be sure to highlight your technical expertise and any relevant achievements. This is key for a role that requires strong analytical skills and the ability to influence decisions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at NFU Mutual
✨Know Your Technical Stuff
As a Technical Underwriting Manager, you'll need to showcase your in-depth understanding of personal lines and high net worth products. Brush up on the latest market trends and be ready to discuss how you can contribute to the underwriting strategy.
✨Showcase Your Leadership Skills
This role involves leading a team of Senior Underwriters, so be prepared to share examples of how you've coached and mentored others in the past. Highlight your collaborative approach and how you've driven high performance within your teams.
✨Prepare for Stakeholder Interaction
You'll be interacting with various stakeholders, including non-technical audiences. Practice explaining complex concepts in simple terms and think about how you can influence decisions while maintaining credibility.
✨Emphasise Your Problem-Solving Abilities
Expect questions around handling complaints, escalations, and complex referrals. Prepare specific examples of how you've navigated challenging situations in the past, particularly in home and motor insurance contexts.