Technical Security Tools Analyst

About the role

We are seeking a Technical Security Tools Analyst to provide operational oversight of security applications and services. The successful candidate will plan, direct and manage the operation of complex security solutions and services to ensure that they are fit for purpose, minimising IT risk and meeting service needs.

You will:

• Analyse, evaluate and make recommendations on the operational impact and effectiveness of complex security tools to be implemented into the IT environment in order to interpret issues, anticipate risks and ensure security solutions meet the business need and are aligned to IT Security Services strategy.
• Direct and manage the health of complex technical IT components of security tools in
• collaboration with internal and external stakeholders, implementing security solutions to agreed estimates, time and quality requirements.
• Identify, contribute and deliver continuous service improvement for the supported tools in order to optimise opportunities for automation and eliminate root cause of problems.
• Analyse, evaluate and challenge security vendor’s processes and service delivery to
• mitigate risk, confirm the solutions are fit for purpose and meet the agreed business and system requirements.
• Support the management of security services, prioritising live incidents and systems
• problems affecting security tools, in accordance with the Information Technology
• Infrastructure Library (ITIL) framework; in order to restore service levels and mitigate business impact.
• Build and maintain effective relationships with internal and external stakeholders, third party suppliers and consultants to ensure the effective delivery of objectives and representation of the function.
• Deliver short term / one off projects and activities as required by and to the standards and outcomes agreed with line manager.

What we're looking for

• Information Technology Infrastructure Library (ITIL) 3M qualification at Foundation level (or working towards)
• In depth knowledge of a wide range of software applications and environments
• Demonstrable experience of managing and prioritising multiple requests across different environments to support different Business / Releases / Projects requirements.
• Knowledge and experience of deployment and technical configuration of applications and infrastructure.
• Demonstrable experience of working alongside projects to deliver successful improvements to IT technology and services
• Formal qualification in technical area of specialism (desirable)

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary –Competitive
• Annual bonus (up to 17.5%)
• Contributory pension scheme (maximum of 12% company contribution)
• 25 days holiday plus bank holidays (additional holiday purchase scheme)
• Employee discounts
• Gym subsidy
• Health and wellbeing plan
• Discounted Insurance on a range of NFU Mutual Policies

NFU Mutual are happy to offer its employees informal homeworking. Our teams are located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish.

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.

Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.