Principal Pricing Analyst - Personal Lines in Stratford-upon-Avon

Region: Midlands

Contract type: Permanent

Reference number: CSDI04255

Working pattern: Full-time (Part-time hours considered)

Join a dynamic General Insurance (GI) Pricing department with over 100 talented professionals, with a common goal of setting fair and accurate prices for our customers.

Play an active role in setting the pricing strategy for our Personal Lines products – namely Van, Motor and Tractor. Hybrid working on offer – spend up to 80% of your time working from home.

About the role

Working in Pricing at NFU Mutual feels genuinely different. With a clear focus on customers rather than shareholders, the team’s work has real impact — supporting local communities, protecting livelihoods, and helping our UK-wide Agency Network deliver exceptional service. Our Pricing team is central to how we support our customers, and its role is becoming even more crucial. The team is now at the heart of one of NFU Mutual’s most significant transformation programmes, shaping how pricing will operate in the future to ensure fair, insight-driven outcomes.

To deliver this transformation, the team is expanding and creating exciting opportunities to join at a pivotal moment. This is a rare chance to influence a high-profile, business-wide initiative where your work will be visible, valued and acted on. By working closely with colleagues across the business, you’ll play an important role in shaping NFU Mutual’s future. Beyond the transformation, you’ll join a Pricing team committed to continuous improvement, offering ongoing opportunities to grow, add value and make a real difference. If you want to drive meaningful transformation while developing your own career, now is the ideal time to join us.

This particular role sits within the Motor Pricing team and focuses on using technical expertise to develop and deliver street (customer) prices for our Car, commercial vehicle and Tractor products.

You will play a central role in designing, building, implementing and communication of pricing models and rating algorithms. You will also be responsible for monitoring performance to ensure key metrics such as premium, conversation rates, retention rates and profitability are in line with business objectives. This includes analysing internal and external data, utilising pricing models, and collaborating with a wide range of stakeholders including those in Data, Modelling, Risk Pricing, Underwriting, Distribution, Claims, and Finance divisions.

You will be responsible for leading on and acting as the technical expert and referral point for complex pricing analyses, model build and design - as well conducting scenario planning and impact assessments to understand the effect of pricing actions on conversion, retention and profitability. Monitoring and analysing street price performance and driving value to the business, will also be a key task, communicating rating proposals and analysis with key stakeholders.

You will also take ownership of quality control processes across pricing models and data, ensuring accuracy, integrity and consistency - as well as undertaking coaching & mentoring, and project related tasks too.

This role will be aligned to our Stratford-upon-Avon offices – with the expectation that you will spend 20% of your time onsite, and up to 80% working from home.

About you

You are a degree-educated, highly skilled Pricing professional with extensive experience in General Insurance and a strong track record of delivering technically robust, data driven pricing analysis. You bring deep expertise across pricing methodologies, model development and data analysis, and you are confident acting as a technical role model within a team, with strong Price optimisation, Radar and SQL knowledge.

You will also be able to demonstrate experience in:

• Advanced pricing analyses (e.g., demand or loss cost models, algorithm construction, customer impact analysis)
• Making technical recommendations
• Advanced software expertise (e.g., Emblem, Radar, R)
• Supervising or leading technical work, supporting colleagues in developing capability
• Contributing to or progressing professional qualifications

You’ll also have a strong problem solving mindset, and an inquisitive and analytical approach matched with the ability to present technical information to nontechnical audiences. Becoming an effective communicator, with excellent stakeholder management will also be key, showcasing resilience under pressure, and maintaining accuracy and sound judgement.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.