NFU Mutual is seeking an Insurance Complaints Specialist to join our Customer Relationship Team, handling complaints with fairness and empathy across product lines. You will gather evidence, review timelines, and ensure regulatory milestones are met with clear, well-supported outcomes.
In this hybrid role, after training, you’ll work up to 80% from home and 20% from our Stratford-upon-Avon head office. Insurance experience, strong communication, and resilience are essential to succeed.
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Insurance Complaints Specialist — Hybrid, Impactful Resolution in Stratford-upon-Avon employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
