NFU Mutual is seeking a Digital User Experience Manager to lead our digital UX strategy and roadmap, spanning website, online accounts, self-service journeys and digital communications. You will own the design system, accessibility governance and how we measure and optimise the digital customer experience.
You'll collaborate with Customer Experience, Marketing, Distribution and Technology to connect journeys across channels, manage suppliers and budgets, and grow in-house UX capability.
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Digital UX Strategy Lead in Stratford-upon-Avon employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
