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For Companies At a Glance
- Tasks: Enhance technology services through world-class observability and continuous improvement.
- Company: Join a supportive team at NFU Mutual, focused on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving observability and improving customer experience.
- Qualifications: Experience in observability, IT Event Management, and knowledge of network fundamentals.
- Other info: Be part of an Agile DevOps environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
- Deliver continuous improvement as part of a supportive team, enabling NFU Mutual to understand, operate, and continually improve its technology services through world-class observability.
- Drive the evolution of observability across the business, improving reliability, performance, and customer experience.
- Deploy and mature modern observability tooling to support high-profile change and transformation initiatives.
- Hybrid up to 80% homeworking available and 20% in Stratford-upon-Avon.
About the role
We have an exciting permanent opportunity for a Site Reliability Engineer (Observability) to join our Monitoring Team within IT Infrastructure Products. This role is central to our ambition to move beyond traditional monitoring and establish end-to-end observability across applications, infrastructure, and networks. In this role, you’ll be part of a supportive, technically focused team working in an Agile DevOps environment to deliver observability capabilities aligned to business needs. You’ll collaborate closely with internal teams and third-party suppliers to ensure our applications and infrastructure services are transparent, resilient, and performing as expected, enabling value to be delivered through proactive, insight-led monitoring.
As a Site Reliability Engineer, you’ll lead the deployment and evolution of observability tooling across our IT estate to support high-profile change initiatives. You’ll develop a deep understanding of key business processes and apply your expertise in metrics, logs, and traces to define meaningful performance baselines, service indicators, and actionable alerting. Acting as a trusted authority on observability, you’ll provide best-practice guidance to IT and business teams and work closely with architecture and design colleagues to embed effective, end-to-end monitoring strategies into new and evolving solutions.
About you
As a Site Reliability Engineer, you’ll use your knowledge and experience of observability and IT Event Management to deliver excellent results across a varied IT estate. You’ll have knowledge of network fundamentals and possess the ITIL Foundation, having the ability to work well independently but also as part of a team to problem solve and innovate. With a focus on quality, you’re passionate about technology and analysis and have excellent time management skills. You’ll have supported a range of applications and infrastructure previously and have experience monitoring aspects of service, infrastructure, and network performance.
- Exposure to Dynatrace, Grafana, PagerDuty.
Site Reliability Engineer employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups or webinars related to Site Reliability Engineering. It’s a great way to learn about the latest trends and make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving observability tools like Dynatrace or Grafana. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by practising common SRE scenarios. Think about how you would handle incidents or improve system reliability. We recommend using mock interviews to get comfortable with the format and questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Site Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with observability tools like Dynatrace and Grafana, and showcase any relevant projects that demonstrate your skills in monitoring and performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about observability and how your background aligns with our goals at StudySmarter. Keep it concise but impactful!
Showcase Your Team Spirit: We love a collaborative spirit! In your application, mention experiences where you’ve worked in a team, especially in Agile or DevOps environments. This will show us you’re a great fit for our supportive team culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at NFU Mutual
✨Know Your Tools Inside Out
Make sure you’re familiar with the observability tools mentioned in the job description, like Dynatrace and Grafana. Be ready to discuss how you've used these tools in past roles and how they can improve reliability and performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous positions. Think about specific incidents where your actions led to improved service or infrastructure performance, and be ready to share these stories during the interview.
✨Understand the Business Impact
Demonstrate that you grasp how observability affects customer experience and business operations. Be prepared to discuss how your work as a Site Reliability Engineer can drive value and support high-profile change initiatives.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, highlight your experience in collaborative environments. Share examples of successful teamwork, especially in Agile or DevOps settings, to show you can thrive in their supportive team culture.
