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For Companies At a Glance
- Tasks: Lead Agile ceremonies and ensure timely delivery of ServiceNow products.
- Company: Join NFU Mutual, a top UK insurance provider with over 110 years of history.
- Benefits: Enjoy a competitive salary, annual bonuses, generous leave, and family-friendly policies.
- Why this job: Be part of a supportive culture that values diversity and continuous improvement.
- Qualifications: Experience in stakeholder management and Agile principles; ServiceNow development is essential.
- Other info: This role is a 12-month fixed-term contract based in Stratford-upon-Avon.
The predicted salary is between 45000 - 50000 £ per year.
About the role
We have an exciting opportunity for a ServiceNow Scrum Master to join the ServiceNow development team within the IT Division on a 12-month FTC. As a Scrum Master, you will oversee team needs through servant leadership, facilitate all Agile ceremonies, and gain exposure to a wide range of products supporting our internal customers.
You will be responsible for the effective delivery and oversight of key products in the ServiceNow development team, providing leadership, engaging with multiple teams and business areas, and ensuring quality and timely delivery of releases while maintaining the integrity of live environments.
You will lead Agile ceremonies (Sprint Planning, Reviews, Daily Scrums, Refinements, Retrospectives), optimize backlog and throughput, resolve blockers, manage risks and interdependencies, and coordinate with stakeholders and project timelines.
About you
You are passionate about energizing teams, excellent at facilitating and working in ambiguous situations, and committed to continuous improvement. You excel in stakeholder management, communication, and teamwork.
Required qualifications include:
- Experience in stakeholder management at all levels
- Strong verbal communication skills
- Understanding of Agile principles
- Experience with ServiceNow development (Essential)
Desirable qualifications include experience with ITIL methodology.
Internally, this role is known as IT Scrum Master.
At NFU Mutual, we support an inclusive workplace, value diversity, and are committed to equal opportunities. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, and welcome applications from all backgrounds.
Benefits and Rewards
We offer a supportive culture and attractive rewards, including:
- Salary £45,000 – £50,000 depending on experience
- Annual bonus up to 17.5%
- Contributory pension scheme up to 20%
- 25 days annual leave plus bank holidays and holiday trading options
- Family-friendly policies, discounts, health benefits, and more
This vacancy may close early depending on application volumes, so apply soon!
Working at NFU Mutual
We are a leading UK insurance and financial services provider with over 110 years of history. We pride ourselves on being a great place to work, recognized with multiple awards, and committed to supporting our employees and communities. Our ethos of trust, respect, and personal service guides us as we grow and innovate for the future.
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ServiceNow Scrum Master - 12-Month FTC Stratford-upon-Avon employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Scrum Master - 12-Month FTC Stratford-upon-Avon
✨Tip Number 1
Familiarise yourself with Agile methodologies and the specific practices of Scrum. Being able to discuss your understanding and experiences with Agile ceremonies will show your potential employer that you are well-prepared for the role.
✨Tip Number 2
Network with current or former ServiceNow Scrum Masters, especially those who have worked at NFU Mutual. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved blockers and managed risks in previous projects. This will demonstrate your problem-solving skills and ability to lead teams effectively.
✨Tip Number 4
Showcase your stakeholder management experience by preparing anecdotes that highlight your communication skills and ability to engage with various teams. This is crucial for a role that requires collaboration across multiple business areas.
We think you need these skills to ace ServiceNow Scrum Master - 12-Month FTC Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Agile methodologies and ServiceNow development. Use specific examples that demonstrate your stakeholder management skills and your ability to facilitate Agile ceremonies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for energising teams and continuous improvement. Mention how your background aligns with the responsibilities of the Scrum Master role and why you are excited about working at NFU Mutual.
Highlight Relevant Experience: When detailing your work history, focus on roles where you have successfully managed teams or projects using Agile principles. Include any specific achievements that showcase your leadership and communication skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Scrum Master.
How to prepare for a job interview at NFU Mutual
✨Showcase Your Agile Expertise
Make sure to highlight your understanding of Agile principles during the interview. Be prepared to discuss how you've facilitated Agile ceremonies in the past and how you can apply those experiences to the role of Scrum Master.
✨Demonstrate Stakeholder Management Skills
Since stakeholder management is crucial for this position, come equipped with examples of how you've successfully engaged with various stakeholders. Discuss any challenges you faced and how you overcame them to ensure effective communication and collaboration.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle ambiguity. Think of specific situations where you resolved blockers or managed risks, and be ready to explain your thought process and actions taken.
✨Express Your Passion for Continuous Improvement
Convey your commitment to continuous improvement and team energisation. Share examples of how you've fostered a culture of feedback and learning within your teams, and how you plan to implement similar practices in this new role.
