ServiceNow Developer

ServiceNow Developer

Full-Time On-site
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ServiceNow Developer

  • Up to £57,000 salary + up to 17.5% annual bonus + great benefits
  • Up to 100% homeworking options available
  • Opportunity to work on high-profile, key projects

About the role

When you join the NFU Mutual IT team as a ServiceNow Developer, you’ll have the opportunity to lead key components of software development for applications and systems in our business across the whole of the UK.

As part of a purpose-built team, you’ll work to ensure that technical components are fit for purpose and meet our agreed business and system requirements. Focusing around the ServiceNow platform, you’ll have opportunities to be involved in high-profile development projects that meet the needs and expectations of both our organisation and our customers.

As we implement high-profile change initiatives in key areas across our business, there really is no better time for experienced IT professionals to join NFU Mutual.


This role is based in our purpose-built Avon House Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is to you, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home – and up to 100% for the right person.

About you

An experienced IT professional, you confidently consult and advise business stakeholders to ensure a planned and cohesive approach to IT development needs.

You research, understand and apply new tools, processes and developments to provide quality and efficiencies across the business. You proactively coach and mentor colleagues to improve the quality and consistency of work and readily deliver short term or one-off projects. To join our team, you must also have:

  • ServiceNow development experience (Tokyo preferred)
  • ServiceNow system administration experience
  • ServiceNow integration implementation experience
  • ITIL awareness

The ServiceNow Certified Application Developer and ServiceNow ITSM Implementation Specialist certificates are also desirable, along with knowledge of JavaScript.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

  • Up to £57,000 salary
  • 100% homeworking option
  • Annual bonus (up to 17.5% of salary)
  • Potential study support
  • Contributory pension scheme, up to 20%, including your 8% contribution
  • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
  • A Family Friendly policy that helps you balance your work and family responsibilities
  • Access to savings at High Street brands, travel and supermarkets
  • £20 contribution to a monthly gym membership – subject to T&Cs
  • Health and wellbeing plan - cashback for dentist, opticians, physio and more
  • Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
  • Employee Volunteering - volunteer in the community for one day each year
  • Unlimited access to Refer a Friend £500 bonus scheme
  • Life Assurance cover of 4 x salary
  • Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

ServiceNow Developer employer: NFU Mutual

NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.

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Contact Details:

NFU Mutual Recruitment Team