Scrum Master

About the role

We have a great opportunity for an enthusiastic, proactive and creative individual to join the Cloud Infrastructure Services team to lead the Scrum teams in the delivery and support of NFU Mutual’s Azure Cloud services.

As an IT Scrum Master, you will be responsible for managing the full sprint process following the Agile software delivery methodology. You will be required to plan and agree sprint deliverables, working closely with the business and in collaboration with internal and external stakeholders.

An important skill will be to support, motivate and energise the Scrum team to provide a collaborative working environment for efficient, innovative IT delivery. You’ll also have the opportunity to play a key part in developing further efficiencies and innovation within the team to help shape the future delivery of IT.

In this role you will:

• Manage the full Sprint process described within the AGILE Methodology through the Scrum team, delivering regular deployable production candidates.
• Lead and support the Scrum team using appropriate IT expertise in order to verify the IT deliverables are in line with IT quality standards, best practice within the NFU Mutual control framework and the general AGILE framework.
• Lead all of the respective Sprint meetings aligned to the AGILE methodology including but not limited to Estimations, Planning, daily Scrums and retrospectives.
• Support resources effectively through the Sprint process to ensure that resources have everything needed to deliver against the Sprint plan.
• Lead and motivate the scrum team(s), in conjunction with the Team Leader, to create an environment of continuous improvement and evaluate performance to ensure the team know what is expected of them and are able to maximise their contribution to business objectives.
• Engage with the Scrum Master community to share reflection and ensure best practise is followed throughout IT delivery.
• Propose and manage changes to process and/or tooling to improve delivery.
• Establish and maintain relationships with internal stakeholders and outsourced service providers to ensure the efficient and effective delivery of activities.
• Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.

What we’re looking for

• The ability to work closely with the business community at all levels of the organisation to understand their goals and issues.
• Scrum Master Accreditation, relevant professional or technical training or qualification or equivalent industry experience
• Able to work both individually and as a strong team player with strong interpersonal skills and the ability to work collaboratively on a day-to-day basis.
• A fundamental understanding of Azure Cloud
• A pro-active, creative, analytical and enquiring nature.
• A desire to provide excellent customer service; taking responsibility and ownership of requirements and issues.
• Compliance with team, department and company policies and procedures.
• Knowledge of agile methodology and techniques is preferred but not essential
• Basic knowledge of the software development lifecycle is preferred
• Strong knowledge of NFU Mutual Insurance processes would be advantageous
• Candidates must have 5 GCSE’s grade C or above (which must include Maths and English).

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe. We were also named in the LinkedIn Top 25 Companies List 2021 for career development. When you join us, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Competitive salary
• Annual bonus (up to 17.5%)
• Contributory pension scheme (maximum of 12% company contribution)
• 25 days holiday plus bank holidays (additional holiday purchase scheme)
• Employee discounts
• Gym subsidy
• Health and wellbeing plan
• Discounted Insurance on all NFU Mutual Policies

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

At NFU Mutual we look for people like you, who have customers at the heart of what you do. You recognise that your customers’ financial lives can only benefit by having a financial plan in place that reflects their circumstances both now and in the future.