Release Train Engineer - CRM
- Be at the heart of a fact paced delivery model of CRM
- Get involved with the latest Microsoft Dynamics 365 technologies
- A chance to champion new initiatives and ways of working, contributing to continuous change and improvement
About the role
We are looking for an experienced, pragmatic and progressive Agile Practitioner to join our CRM team within the Corporate Applications area of Group IT. This is an exciting time to be joining NFUM IT’s CRM Team as we further embed and mature Agile across Group IT and our wider Business.
As our Release Train Engineer, you will be responsible for driving, directing and influencing the delivery of the portfolio of change in line with the Product Owner(s) roadmap; while leading a team of Scrum Masters across our MS Dynamics 365 CRM function. This role will also provide you with the opportunity to deliver continuous improvement, through advising, supporting and shaping improvements in the delivery processes.
About you
As a seasoned Agile Practitioner, you will have strong knowledge of agile methodology and frameworks (such as Scrum, Kanban) as well as Scrum theory, rules and practices ideally within a Scaled Agile environment. You will be well versed in leading, planning and tracking complex roadmaps across multiple projects with the ability to anticipate, monitor, manage and report on the resource profile for all delivery and escalations; with expert knowledge of the software delivery lifecycle.
As well as being a Certified Scrum Master, you will also have:
- The fundamentals of iterative and incremental development.
- Understanding and application of the servant-leader role.
- The ability to shape and support agile capability across the scrum teams and organisation via direct involvement with the teams, champion and provide best practice with tools such as Azure Dev Ops whilst supporting a consistent approach and application of Agile within our IT Division and Organisation.
- The skills to shape and continuously improve ways of working to provide the team with the platform for optimised delivery.
- Great stakeholder skills in order to build and manage strong relationships with senior stakeholders within the business.
- Information Technology Infrastructure Library (ITIL) framework awareness.
- Experience in an Insurance, investments and pensions environment (desirable)
- An Information Technology Related degree (desirable)
- Prince2 Agile or DSDM project management (desirable)
Benefits and rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary – Up to £70,000
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Release Train Engineer - CRM employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
