NFU Mutual in Redditch is seeking a Customer Service Adviser to be the first point of contact for customers. You will handle new sales enquiries, policy changes and claims, with proactive, friendly support.
The role includes admin tasks, preparing files, and processing renewal documents. Working Monday to Friday, 8:30am–5:00pm, you will build knowledge of NFU Mutual products, identify cross‑selling opportunities, and deliver a high‑quality customer experience.
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Insurance Customer Service Specialist in Redditch employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
