At a Glance
- Tasks: Lead the development of innovative commercial propositions that drive growth and meet customer needs.
- Company: Join NFU Mutual, a top-rated employer in the insurance sector with a supportive culture.
- Benefits: Enjoy a competitive salary, annual bonus, generous leave, and health benefits.
- Other info: Hybrid working model with 80% remote work and opportunities for career development.
- Why this job: Make a real impact by shaping products that support sustainable business growth.
- Qualifications: Experience in commercial insurance and a knack for translating insights into actionable plans.
The predicted salary is between 58185 - 71115 £ per year.
Shape commercial propositions, products and services that meet evolving business customer needs and support sustainable, profitable growth. Lead strategic proposition development across commercial non-farm focus sectors and manage a small team. Hybrid 80% homeworking and 20% from Stratford upon Avon.
About the role: We are recruiting a permanent Commercial Propositions Manager to help achieve NFU Mutual’s long-term strategic growth ambitions for our commercial non-farm business across our focus sectors. This role offers the opportunity to shape propositions, products and services that meet evolving business customer needs and support sustainable, profitable growth. You will lead key strategic work to identify opportunities, develop our commercial offering and translate customer and market insight into practical improvements.
Our Propositions team acts as the voice of the customer, developing, enhancing and managing propositions to meet the needs of our target customers and support NFU Mutual’s growth. You will help ensure that customer understanding informs our commercial priorities and the products and services we deliver. As Commercial Propositions Manager, you will lead a small team to define, develop and deliver proposition and product enhancements across our commercial non-farm focus sectors. You will turn long-term strategic priorities into clear proposition plans, balancing customer needs, market opportunities and commercial outcomes.
The role offers visibility across the business and the opportunity to make a meaningful contribution to a core growth area for NFU Mutual. Sitting within our Customer Services division, you will lead and contribute to the evaluation, design and development of commercial propositions. Your remit will span our non-farm business rather than a single customer size segment, with a focus on strengthening our offering in the sectors where we see opportunities for long-term growth. You will help deliver new services and enhancements for customers, test proposition ideas and inform future development priorities.
Researching and analysing customer needs, sector trends and the competitive landscape will be central to your work, helping ensure our propositions remain relevant and competitive and support our strategic growth ambitions. Working with colleagues across the business, you will contribute to key strategic initiatives and develop proposition plans grounded in market, sector and customer insight. You will build support for recommendations and guide colleagues on how our propositions meet customer needs, how they should be positioned and what differentiates them from competitors.
This role is based in our Stratford upon Avon office. We understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you are in the office and support you to work 20% of your hours from home.
About you: You are a strategic and customer-focused leader who builds strong relationships, influences senior colleagues and translates insight into practical delivery. You manage competing priorities confidently, keep sight of commercial outcomes and lead and develop others to deliver shared objectives. To join NFU Mutual, you’ll also bring:
- Proven experience of developing and implementing commercial insurance propositions or products for business customers
- Strong knowledge of the commercial insurance market and the needs of business customers across different sectors
- Experience of using customer, market and competitor insight to identify opportunities and deliver commercial results
- Experience of developing proposition plans and delivering improvements across multiple workstreams
- Experience in sales development or underwriting is desirable
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
Benefits and Rewards: When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary – up to £70,000 dependent on experience
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer in the community for one day each year
- Mentoring opportunities to help you grow your career
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
- Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual: We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Propositions Manager - Commercial employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager - Commercial
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like NFU Mutual). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like NFU Mutual. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Propositions Manager - Commercial
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at NFU Mutual.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at NFU Mutual. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at NFU Mutual
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at NFU Mutual to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at NFU Mutual, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding NFU Mutual's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
