Propositions Manager - 12 Month FTC

About the role

Our Strategy and Marketing division are recruiting for a Propositions Manager to work within our Propositions team to lead on our portfolio of Personal General Insurance products.

Due to an internal secondment this is a 12 Month Fixed Term Contract which has the potential to be extended or to become permanent depending on headcount and performance. Based from our Stratford-Upon-Avon head office, you will lead a small talented team who will be reviewing a portfolio of insurance products, such as Motor Insurance.

You will be an someone with passion, who puts the customer at the heart of your work. You’ll be motivated, keen to gain insight from both qualitative (e.g. market research groups) and quantitative (e.g. product performance data) sources and to then cast a critical eye to assess where we have fell short yesterday, what we are doing well today, and where we can add more value tomorrow.

We really don’t expect you to have a crystal ball, but you will be someone with their finger on the pulse of current and emerging trends, beyond just the insurance industry, and this will help you to spearhead change, influence innovation and to make sure we deliver best in class products to our customers.

There will be an excellent opportunity to lead an upcoming strategic review which will provide fantastic visibility and will be instrumental to our future strategy.

Duties will include:

• Champion the development of the strategy and lead the delivery of plans for all products within the portfolio
• Manage and deliver performance reviews of the products to ensure they deliver business objectives, meet the target customers’ needs and fulfil regulatory requirements.
• Act as business lead to manage the delivery of change initiatives that better meet business objectives or regulatory requirements.
• Research and monitor the portfolio performance, share findings with the wider business, plan and deliver action to address underperformance or maximise over performance.
• Manage and approve relevant marketing communication and campaign recommendations provided by Marketing in response to submitted briefs, ensuring that technical content requirement and business outcomes are achieved.
• Deliver strategic reviews to identify opportunities for new propositions and contribute to developing business cases.
• Work with stakeholders to deliver new propositions to market.
• Evaluate competitor activity and external market developments and communicate findings and recommendations to key stakeholders.
• Work with external rating agencies to ensure the business maintains its position in key rankings.
• Manage internal and external suppliers to agreed time, quality and budget.

What we’re looking for

Essential:

• Experience with General Insurance products (particularly Motor Insurance)
• Experience successfully managing a product portfolio
• Success in delivering and driving commercial results in a propositions team.
• Line management experience (confidence with coaching, managing and leading)
• Strong communication skills (written and verbal)
• Strong presentation and influencing skills. Experience influencing senior stakeholders.

Desirable:

• Involvement in significant change projects
• Broader marketing experience (communications, campaigns and advertising)

Qualifications:

• Degree level qualification or equivalent experience

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallop Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary – Up to £70.000 (pro rata)
• Annual bonus (up to 25%)
• Contributory pension scheme (maximum of 12% company contribution)
• 28 days holiday per annum (additional holiday purchase scheme)
• Private medical insurance
• Employee discounts
• Gym subsidy
• Health and wellbeing plan
• Discounted Insurance on all NFU Mutual Policies

NFU Mutual are happy to offer its employees informal homeworking. Our teams are located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish. Due to COVID-19, our employees continue to work from home and a return to the office is being planned for later in the year.

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

At NFU Mutual we look for people like you, who have customers at the heart of what you do. You recognise that your customers’ financial lives can only benefit by having a financial plan in place that reflects their circumstances both now and in the future.