Portfolio Underwriter Stratford-upon-Avon

Working pattern: Full-time (Part-time hours considered)

Salary: Up to £65,000 + 17.5% annual bonus + benefits package

• Opportunity to influence the shaping of our underwriting strategy and risk appetite.
• A blend of technical underwriting and strategic project involvement, providing variety and responsibility that significantly impacts business performance.
• Hybrid role with 80% homeworking and 20% based from Stratford upon Avon.

About the role

In the role of Portfolio Underwriter at NFU Mutual, you’ll be at the forefront of shaping our underwriting strategy and ensuring its effective execution across a defined customer segment.

The position offers a unique opportunity to apply your expertise in underwriting to develop and refine risk appetite, determine appropriate rules and terms, and deliver profitable growth while managing insurance risk. You’ll play a critical role in translating strategic objectives into practical guidelines and processes for use by our Agents and Underwriters, ensuring consistency and optimal performance.

Your responsibilities will include deep dives into data and metrics to understand performance deviations and inform strategy adjustments. You’ll manage specific industry sectors / customer segments, taking a holistic approach to customer management that goes beyond individual insurance classes. This proactive involvement not only enhances the role\’s impact within the organisation but also offers you the chance to engage with key stakeholders, including agents, brokers, and regional teams.

As the technical point of referral, you’ll handle complex cases and referrals, ensuring compliance with regulatory requirements and fair outcomes for our members. Additionally, your input will be crucial in strategic projects focused on commercial growth and product development, helping shape the future risk mix and setting clear strategies for our regional and underwriting units.

This Portfolio Underwriter role is known internally as a Class Underwriter – Segment.

About you

With a strong technical background in commercial general insurance, you’ve rounded your knowledge and understanding to wider functions. Your technical underwriting expertise is particularly strong in commercial non-motor or commercial motor products, and you’ve demonstrated effective management of underwriting accounts and portfolios as well as input to the underwriting agenda and risk appetite.

• Extensive experience: A proven track record in general insurance underwriting, particularly in managing risk selection and account performance.
• Technical expertise: Strong technical skills in underwriting commercial non-motor products, with a good understanding of wider functions such as pricing.
• Analytical skills: Proficient in data analysis, ideally with a particular aptitude for tools like Power BI, enabling strategic decision-making and insight generation.
• Organisational and presentation skills: Highly organised, with excellent self-management and presentation abilities, capable of communicating complex ideas clearly and persuasively to a range of audiences.
• Stakeholder management: Strong relationship-building and influencing skills, adept at managing diverse stakeholders and fostering collaborative environments.

Ideally, you’ll also have previous project management experience, helping to drive initiatives that align with business goals.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We\’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Up to £65,000 depending on experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering – volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos – of trust, respect and personal service – lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.

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