NFU Mutual is seeking a Motor Customer Claims Manager to lead the delivery of our motor claims strategy and customer journey. The role involves working across claims operations, engineering and supply teams to improve service, outcomes and performance while maintaining regulatory standards.
You will lead a team of three technical specialists and shape digital claims processes, with hybrid working arrangements including 80% homeworking and 20% office time from York, Bristol or Stratford Upon
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Motor Claims Delivery & Customer Journey Lead (Hybrid) employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
