About the role
• Opportunity to engage with senior internal stakeholders • Participate in our exciting transformation projects • 80% remote working available We have a great opportunity for a Workstream Lead to join our existing centralised function in the Corporate Applications team within the IT Division. The role will be focussed on managing all aspects of the IT delivery across strategic projects, managing dependencies and where applicable, any third-party IT suppliers. You will ensure that the transition into the Corporate Application Service teams is understood, managed, documented, and fully transitioned and signed off. You will lead and plan IT work-stream activities, following standards and policies whilst collaborating with internal and external stakeholders. As an IT Workstream Lead, you will: • Lead, plan, track, estimate and report on IT delivery into Projects & Programme / Work-stream activities in line with IT best practice, Delivery Governance and Secure Software Development Life Cycle (SSDLC) Framework to ensure that stakeholders, dependencies, cost, quality, and time are managed within agreed parameters. • Build and manage relationships with project and IT stakeholders, internal IT delivery teams and 3rd party service providers to ensure any agreed Service Level Agreements (SLAs) are effective and delivered to. • Agree, measure, and implement IT Project milestones engaging with IT Service Owners, Release Managers and Project Manager to ensure the project deliverables meet the agreed IT Service Delivery Standards. • Lead, coordinate and motivate IT Project / Delivery teams, in conjunction with Project Manager and IT Service Owner. • Anticipate, monitor, manage and report on IT issues and risks in line with NFU Mutual Risk Policy and NFUM IT Delivery Processes, raising visibility, resolving, or mitigating risks to protect project deliverables. • Provide Project Reporting Dashboards for the IT Deliverables associated with the Project. • Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.
About you
• Experience of leading/driving IT delivery projects and teams and track record of successful IT project delivery in an IT Service environment. • Experience of establishing effective relationships with and influencing stakeholders. • Working knowledge and an understanding of the full Software Development Lifecycle, ideally with experience of leading Agile or other iterative based software development lifecycles. • A good understanding of IT Service and Service Ownership. • Knowledge of Information Technology Infrastructure Library (ITIL) Service Management. • Demonstrates a strong aptitude for problem solving and the ability to negotiate to a resolution. • Commercial acumen, and ability to think at an operational and strategic level would be advantageous. • Experience of managing risk and issues with effective mitigating plans. • Excellent communication skills and the ability to translate Technical talk into Non-Technical talk to the Business and vice-versa. • An understanding of the Project Management framework and methodologies will be advantageous. • Working knowledge of DevOps processes and practises within the Agile Framework (desirable). • Experience of working with IT 3rd party service providers, ideally within a multivendor environment (desirable). • Experience in a Financial Services environment (desirable). • Information Technology Infrastructure Library (ITIL) Service Management Foundation (desirable). • Prince 2 Foundation (desirable).
Benefits and rewards
Here at NFU Mutual we pride ourselves on being “a great place to work” and have again been presented with the Gallup Great Workplace Award. Along with a supportive culture you can also look forward to some very attractive reward benefits such as: • Competitive salary • Up to 17.5% annual bonus potential • 80% remote working • Contributory pension scheme (company contribution up to 12%) • 25 days holiday per annum plus bank holidays (additional holiday purchase scheme) • Employee discounts • Gym subsidy • Health and wellbeing plan • Discounted Insurance on a range of NFU Mutual policies
Working at NFU Mutual
One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable, so we are successful now, and in the future.
IT Workstream Lead employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
