About the role
We are seeking an IT Vendor Operations Adviser in order to support IT Vendor Operations in the delivery of an effective Vendor Management service to Group IT and business, including acting as the key link between the Group Procurement and Group Legal.
In this role you will:
- Own, process and monitor general core commercial queries and documentation (such as Non-Disclosure-Agreements (NDA), etc.) and advise on procurement and governance activities for IT vendors to ensure all requests are resolved effectively and in line with company standards.
- Coordinate, review and verify IT vendor contracts for uploading into the company’s contract database, in liaison with procurement, to ensure consistency, availability and quality of commercial IT vendor data.
- Analyse, monitor and reconcile variable and fixed billing from Strategic IT Vendors to ensure all monthly bills are in line with contract schedules and asset inventories and discrepancies are escalated where appropriate.
- Edit, communicate and publish agreed Vendor Management communications, via appropriate medium to ensure stakeholders and the business are informed with accurate and timely information on Vendor Management matters.
- Plan, organise and coordinate NFUM IT Vendor briefing events to ensure they are delivered in line with requirements.
- Maintain and report on the contract renewal calendar to ensure all renewals for suppliers managed by IT Vendor Management are planned and conducted driving the most effective commercial results.
- Organise the on-boarding of new IT suppliers, maintain and monitor on-boarding checklists and governance schedules, escalate key issues that arise to ensure all controls and governance measures are in place prior to the contract going into service and that all aspects of governance models are executed by relevant stakeholders.
- Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.
What we're looking for
- Administration and financial processing experience
- Experience of Microsoft Office applications
- An analytical mindset with good attention to detail
- Great communication skills and stakeholder management
- Knowledge of contract management principles, governance and processes (desirable)
Further information
This is a Level 3 which includes an annual bonus of up to 10% and 25 days holiday
The hiring manager is Catherine Hogarth
The recruiter looking after this vacancy is David King
IT Vendor Operations Adviser employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
