IT Resource Planning Specialist

About the role

• Competitive salary
• Up to 17.5% bonus
• Remote working options available

We currently have a 2 year fixed contract opportunity for an IT Resource Planning Specialist to join the IT Demand Planning team which was formed in 2020.

The main focus will be managing the monthly time sheeting process, to ensure that timesheets are completed by the deadline, to the correct codes with all associated reporting carried out in a timely manner. Additionally, they will support the wider resourcing function by providing analysis of resource assignments, cost and profile analysis of external resource, dashboard reports as well as dealing with third party resource providers. Whilst also covering for absences elsewhere in the team.

• Plan, monitor and oversee the reporting of current and upcoming IT headcount and IT resource assignments (timesheets) and allocation, evaluating actual resource utilisation, cost variances and risks.
• Pro-actively engage with work requestors, challenge, advise and support internal business and IT stakeholders.
• Facilitate the process for the approval of IT estimates to ensure that they are accurate, issued against documented requirements, tolerances applied, risks stated and approved by the IT management team.
• Work with hiring managers to identify and onboard external resources, to ensure compliance against policies and procedures, ensuring best value and quality.
• Further develop and carry out skills modelling across IT, identifying trends, gaps and development opportunities.
• Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.
• Work collaboratively with the wider team to support the continuous improvement of the resourcing and demand/portfolio management functions.

About you

We are looking for an individual who has:

Essential

• Experience of managing and monitoring processes, and service standards.
• Excellent and effective organisational, communication, and relationship building skills.
• Experience of working with projects and programmes or IT change.
• IT literate with excellent MS Office skills, Excel Pivot Tables & Data manipulation experience.
• Great organisational skills regarding data management.
• Information Technology Infrastructure Library (ITIL) framework awareness.

Desirable

• Experience of managing resourcing projects.
• A good understanding of the IT Development lifecycle.
• Supplier relationship management experience.
• Power BI experience.
• Experience of resource estimation.

Benefits and rewards

Here at NFU Mutual we pride ourselves on being “a great place to work” and have again been presented with the Gallup Great Workplace Award. Along with a supportive culture you can also look forward to some very attractive reward benefits such as:

• Competitive salary
• Up to 17.5% annual bonus potential
• Contributory pension scheme (company contribution up to 12%)
• 25 days holiday per annum plus bank holidays (additional holiday purchase scheme)
• Employee discounts
• Gym subsidy
• Health and wellbeing plan
• Discounted Insurance on a range of NFU Mutual policies

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon but please contact us to discuss further home working options.

About NFU Mutual

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable, so we are successful now, and in the future.