About us
One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.
Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.
The Role
Advise, guide and provide communications support to Mutual Direct stakeholders and create appropriate communications that deliver the required messages to target audiences efficiently and effectively in line with business themes and objectives.
Job Specification
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- Research, draft, review, edit and publish content for key corporate communications channels in accordance with Group standards to achieve agreed communications objectives for target audience
- Advise, guide and inform business area on appropriate channel selection, key messages and timing aligned with communications best practice and Group standards to deliver effective and consistent communications
- Plan, schedule and coordinate tactical communications aligned with local and corporate plans to deliver maximum impact and meet stakeholder requirements
- Build and maintain relationships with business stakeholders, target audiences, third party suppliers and other NFUM departments to ensure the effective delivery of communication plans and objectives and the promotion of internal communication services
- Collate, analyse and report back on feedback about communications, messaging and channels to measure achievement of communications objectives and identify good practice, successes, trends and opportunities for improvement
- Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager
- Co-ordinate activities for the Great Place to Work programme – comprising of our people recognition scheme, charity fundraising and social events throughout Mutual Direct
Person Specification
- Proven record in any form of communications
- Experience of providing communications advice and recommending solutions in line with the above
- Experience of managing relationships with stakeholders
Qualifications/Other
Successful candidates must have successfully passed their probation and should be able to demonstrate relevant communications experience in line with the above.
This is a Fixed Term role, offering a secondment opportunity for 6 months.
Internal Communications Officer employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
