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For Companies At a Glance
- Tasks: Provide exceptional service to customers and sell insurance products.
- Company: Join NFU Mutual, a top UK insurance company with a strong local presence.
- Benefits: Enjoy competitive salary, annual leave, pension scheme, and personal health plan.
- Why this job: Be part of a customer-focused team and build a rewarding career in insurance.
- Qualifications: GCSE Maths and English at grade C or above; excellent communication skills.
- Other info: Receive tailored training and development opportunities, including apprenticeships.
The predicted salary is between 36000 - 60000 £ per year.
Region: Northern Ireland
Location: Armagh
Job reference: ANEE01806
The role:
Insurance Sales and Service Adviser
Location: Armagh
Salary: Competitive
Full Time | Monday to Friday 9am to 5pm
Permanent Contract
Introduction to NFU Mutual:
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency:
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. An exciting opportunity has now arisen within the Armagh Agency.
About the role:
Due to the continuing success of our growing Agency, we are recruiting for a full time Insurance Sales and Service Adviser to join our thriving team. The successful candidate will play a key role by providing exceptional service to both our existing customer base and our new customers. Ideally you will have experience of working in a customer service role, an excellent telephone manner and a superb attention to detail. Above all though, you’ll relish the challenge of being part of a truly customer-focused, ambitious team.
About you:
The candidate must hold:
- GCSE Maths and English at grade C or above (or equivalent).
- Working knowledge of Microsoft Office Packages
- Excellent communication skills & the ability to build rapport and trust with clients
Our commitment to you:
You will undergo a custom training programme to enable you to deliver an expert service to our customers by giving knowledgeable, tailored information on our range of products.
Benefits:
- 21 days annual leave (rising to 25 after 5 years) + 11 statutory holidays
- Pension Scheme with employer contributions
- A supportive and friendly work environment with the chance to build a successful career in the insurance industry
- Personal Health Plan
- Staff Uniform
- Free parking
Please apply in writing with CV and covering letter to: elaine_finnegan@nfumutual.co.uk
Closing date for all applications: 14.11.25.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products. Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
Insurance Sales and Service Adviser Armagh employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales and Service Adviser Armagh
✨Tip Number 1
Get to know the company! Research NFU Mutual and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice your communication skills! Since this role is all about building rapport with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident when speaking with potential customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge about the agency and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at NFU Mutual.
We think you need these skills to ace Insurance Sales and Service Adviser Armagh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Insurance Sales and Service Adviser role. Highlight any customer service experience and your ability to build rapport with clients, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining our team and how your personal qualities align with our values of honesty, integrity, and trust.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and well-structured. This will give us a taste of how you’ll interact with our customers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at NFU Mutual
✨Know Your Stuff
Before the interview, make sure you understand NFU Mutual's products and services. Familiarise yourself with their approach to customer service and their values of honesty and integrity. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Communication Skills
As an Insurance Sales and Service Adviser, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've built rapport with customers in previous roles to share during the interview.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss situations where your meticulous nature has helped you succeed, whether it was in a customer service role or another job. This will show that you can handle the responsibilities of the position effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the agency and its operations. This not only shows your enthusiasm for the role but also gives you a chance to assess if the company culture aligns with your values. Think about asking about training opportunities or how success is measured in the team.