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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage inquiries in a dynamic insurance environment.
- Company: Prominent insurance agency with a supportive work culture.
- Benefits: Salary between £24,000 and £28,000, 25 days annual leave, and various employee perks.
- Why this job: Join a team where your skills make a real difference in customer satisfaction.
- Qualifications: Strong IT and organisational skills, plus previous customer service experience.
- Other info: Flexible hours to fit your lifestyle and career growth opportunities.
The predicted salary is between 24000 - 28000 £ per year.
A prominent insurance agency is looking for a Customer Services Advisor to join their team in Ashbourne. The role involves delivering exceptional customer service, handling inquiries, and managing accounting transactions.
Ideal candidates will have strong IT and organizational skills, plus previous experience in customer service.
The position offers a salary between £24,000 and £28,000, 25 days of annual leave, and various employee benefits, all within a supportive work culture.
Insurance Customer Services Advisor – Flexible Hours employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Services Advisor – Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Customer Services Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing your IT skills and previous experience, so be ready to showcase how you can deliver exceptional service.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Insurance Customer Services Advisor position. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Insurance Customer Services Advisor – Flexible Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how you’ve delivered exceptional service in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Advisor role. We love seeing genuine enthusiasm for the position and the company.
Showcase Your Organisational Skills: Since the role involves managing inquiries and transactions, be sure to mention any relevant organisational skills or experiences. We appreciate candidates who can juggle multiple tasks efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our supportive team!
How to prepare for a job interview at NFU Mutual
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction.
✨Show Off Your IT Skills
Since strong IT skills are a must for this role, prepare to talk about the software and tools you've used in previous jobs. If possible, bring examples of how you've leveraged technology to improve customer interactions or streamline processes.
✨Demonstrate Organisational Prowess
Organisational skills are key in this position. Think of specific instances where your organisational abilities made a difference, whether it was managing multiple inquiries or keeping track of transactions efficiently.
✨Emphasise Your Flexibility
With flexible hours being a part of the job, be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experiences where you successfully managed varying work hours or responsibilities.
