NFU Mutual in the Borders region is seeking a Customer Service Adviser to deliver first-class customer service and compliant day-to-day operations. You will be the first point of contact, advising on insurance products and maximizing cross-sell opportunities while maintaining accurate records and upholding regulatory standards.
You will handle inquiries, process policy changes, manage renewals and support colleagues with administration and document handling.
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Insurance Customer Advisor & Renewals Specialist employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
