NFU Mutual in Stratford-upon-Avon is seeking a Customer Service Representative to support customers during challenging moments within our Avon Insurance team. You will be the first point of contact, handling policy details, changes, and sensitive bereavement calls, in a role that goes beyond a traditional call centre.
You will be part of a small, supportive team, with the opportunity to process casework, manage policy changes, and contribute to updated procedures and communications.
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Hybrid Insurance Customer Service Advisor employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
