Head of Cyber Operations

About the role

• Head up a rapidly growing function
• Influence and lead on Cyber Operations
• Annual Bonus up to 33%

We are seeking to appoint a Head of Cyber Operations to take direct responsibility for the rapidly growing function. This is an exciting opportunity as we near completion of optimising the basics, and are now looking to mature the function.

In this position you will be taking ownership of the Operational Cyber function, working closely with internal and external partners and stakeholders to ensure that the Cyber Operational service meets or exceeds industry best practice and appropriately mitigating operational risks.

As our Head of Cyber Operations you will:

• Formulate, communicate and implement a strategically aligned Cyber Operations, Technical Security and Vulnerability strategy that delivers effective centralised IT operational controls & procedures that supports the integrity and management of NFUM’s IT Services.
• Lead, implement and influence Cyber Operations governance aligned with recognised Industry best practice, including ITIL Service Design, Service Continuity and Security and appropriate ISO standards to ensure IT services operate within architectural standards and meets business requirements.
• Build, develop and lead the Cyber Operations team capability and performance using effective mechanisms, methodologies, practices and processes to improve the effectiveness of Cyber Operations contribution to IT objectives, in turn ensuring delivery of the desired level of service.
• Take responsibility for shaping and governing compliance to Operational Security best practice on behalf of Group IT and the wider business to ensure IT service is adequately prepared and protected against any Information security, Data and Cyber Security events.
• Manage effective relationships with external stakeholders, third party suppliers and consultants to ensure the effective delivery of the Cyber Operations objectives.
• Lead, govern and influence the development, monitoring and evaluation of Cyber Operations Continual Service Improvement (CSI) and departmental plans in line with the wider Group IT strategy and vision, to mitigate risk and improve service stability.
• Establish, build, develop and maintain robust and effective working relationships with IT leadership teams and Exec, suppliers and key business stakeholders to support the effective delivery of the Cyber Operations objectives.

*We understand how important a positive work-life balance is to you. At NFU Mutual, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home. To help you give your best in the office and at home, we’re open to discussing what this might look like for you.

About you

Enthusiastic, collaborative and open to new ideas, you will bring an approachable style to building relationships with Internal and External stakeholders alike. To join our team, it’s essential that you have the following:

• Relevant IT professional or academic qualification at degree level or equivalent (i.e. CISSP/CISM)
• Information Technology Infrastructure Library (ITIL) v3 Foundation
• Accredited user of architectural standards and methodologies e.g. TOGAF
• Successful experience of operating at a senior level within an IT Security environment.
• Extensive leadership experience in a large, regulated environment (Finance would be advantageous)
• In depth demonstrable experience of effective stakeholder and relationship management at senior or board level as well as with multiple vendors, legal and operations functions
• Experience of budget management
• Extensive knowledge of IT Security with a broad knowledge across all IT categories
• Knowledge and experience of ISO Information Security Management (ISO27001) or equivalent framework
• Knowledge around Threat Intelligence (desirable)

Benefits and rewards

• Competitive salary

• Annual bonus (up to 33%)

• Car allowance of £7,000

• Contributory pension scheme, up to 20%, including your 8% contribution

• 28 days annual leave + bank holidays + buy/sell holiday scheme

• Private medical insurance family cover

• Access to savings at High Street brands, travel and supermarkets

• £20 contribution to a monthly gym membership – subject to T&Cs

• Health and wellbeing plan - cashback for dentist, opticians, physio and more

• Life Assurance cover of 4 x salary

• Employee discounts on a range of NFU Mutual insurance policies.

Working at NFU Mutual

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable, so we are successful now, and in the future.