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- Tasks: Support agency operations with administrative tasks and customer communication.
- Company: Join NFU Mutual, a top UK insurance company with a strong local presence.
- Benefits: Earn up to £28,000, enjoy 22 days leave, and access a pension scheme.
- Why this job: Be part of a supportive team and develop your skills in a rewarding career.
- Qualifications: 5 GCSEs including English and Maths, plus admin experience.
- Other info: Full training provided, with opportunities for professional development.
The predicted salary is between 24000 - 28000 £ per year.
An exciting opportunity has arisen within the Dungannon & Cookstown Agency.
Introduction to NFU Mutual: NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency: As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
About the role: As an office administrator, you will play a vital role in the day-to-day operations and future success of our expanding agency. Supporting the Partners and agency manager you’ll handle a wide range of responsibilities that require exceptional organisational skills, discretion, and a proactive mindset.
Key Responsibilities:
- Provide full administrative support to the Agency Partners and agency manager.
- Prepare and dispatch customer insurance renewal documentation.
- Prepare insurance review call reports for customers.
- Handle confidential correspondence and documentation with professionalism.
- Ensure smooth communication flow across the office and leadership team.
- Coordinating tasks and follow relevant processes as required.
- Competent user of MS Office packages (Outlook, Word, Excel).
About you: We are looking for an ambitious, innovative, and friendly individual to join our team. The role will require the candidate to have exceptional administrator skills.
- Strong communication and interpersonal skills.
- Good attention to detail and accuracy in record keeping.
- Organised and able to manage multiple tasks effectively.
- Excellent time management skills.
- Comfortable working in a fast-paced office environment.
- Competent user of MS Office packages (Outlook, Word, Excel).
- A proactive mindset – you’ll anticipate needs before they arise.
The Candidate must hold:
- 5 GCSE’S including English and Maths at grade C or above. Please clearly state all individual qualifications on your CV.
- Excellent Knowledge of Microsoft Office Packages (Outlook, Word, Excel).
- Existing administrator experience in an office environment.
Our commitment to you: You will be fully trained in order to deliver the award-winning service NFU Mutual has become renowned for. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary up to £28,000 per annum (depending on experience).
- Company Pension.
- On site free car parking.
- 22 days annual leave + bank holidays.
- Refer a Friend £500 bonus scheme.
- Membership plus discount scheme.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly. To apply please email your CV to wendy_kerr2@nfumutual.co.uk or call 02887725973 for more information. We are an Equal Opportunities Employer.
Closing date Monday 16th February 2026 at 12 Noon.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products. Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
Office Administrator Dungannon employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator Dungannon
✨Tip Number 1
Get to know the company! Research NFU Mutual and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. Think about your past experiences and how they relate to the role of Office Administrator.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished when you walk into that interview. It shows you’re serious about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator Dungannon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your administrative skills, attention to detail, and any relevant experience you have in an office environment. We want to see how you fit into our team!
Show Off Your Skills: Don’t forget to mention your proficiency in MS Office packages like Outlook, Word, and Excel. These are key tools for the job, so let us know how comfortable you are using them in your application.
Be Professional: When writing your cover letter or email, keep it professional but friendly. Remember, we value honesty and integrity, so let your personality shine through while maintaining a respectful tone.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at NFU Mutual
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Organisational Skills
As an Office Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you handle time management and prioritisation in a fast-paced environment.
✨Demonstrate Your Communication Skills
Strong communication is crucial for this role. During the interview, practice clear and concise responses. You might also want to prepare a few questions to ask them about their communication style within the team, showing that you value effective dialogue.
✨Be Proactive and Positive
The job requires a proactive mindset, so come prepared with examples of how you've anticipated needs in previous roles. A positive attitude can go a long way, so express enthusiasm for the opportunity and the company’s values, especially their commitment to customer service.
