At a Glance
- Tasks: Support customers and drive sales in a dynamic insurance environment.
- Company: Join NFU Mutual, a leading insurance provider known for employee engagement.
- Benefits: Enjoy full training, development opportunities, and a Monday to Friday schedule with no weekends.
- Why this job: Kickstart your career in a supportive team that values growth and engagement.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This role offers clear progression paths within the company.
The predicted salary is between 28800 - 43200 £ per year.
Insurance role with full training, development, and progression opportunities.
Office based in Yeovil, Monday to Friday 9am to 5pm. No weekends!
Join a thriving team passionate about employee engagement.
About the role:
Exciting opportunity for another new recruit to start their insurance career! As an NFU Mutual Customer Service & Sales Advisor, you'll be the backbone of the team in our Yeovil Agency.
Customer Service and Sales Advisor employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the products and services offered by NFU Mutual. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as customer service roles require clear and effective interaction. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research common customer service challenges and think about how you would handle them. Being prepared with examples of problem-solving can set you apart during discussions.
✨Tip Number 4
Network with current or former employees of NFU Mutual if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service and Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Service and Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or sales. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at NFU Mutual and how you can contribute to their team. Be sure to personalise it rather than using a generic template.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.
How to prepare for a job interview at NFU Mutual
✨Research the Company
Before your interview, take some time to learn about NFU Mutual and their values. Understanding their mission and how they engage with customers will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about common interview questions for customer service and sales roles, such as how you handle difficult customers or your approach to upselling. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service and Sales Advisor, strong communication skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer’s questions. This will demonstrate your ability to connect with customers.
✨Highlight Your Team Spirit
Since you'll be joining a thriving team, it's important to convey your ability to work well with others. Share examples of past experiences where you collaborated effectively with colleagues or contributed to a positive team environment.