NFU Mutual is hiring a Customer Service Advisor for our Edinburgh & The Lothians Agency. Based at The Old Farmhouse, Rural Centre, West Mains, Ingliston, Newbridge, EH28 8NZ, the role is in-office with a 4-day week.
You will handle inquiries, guide customers on insurance products, and process policy changes while supporting office administration. The ideal candidate has prior customer service experience, strong telephone and IT skills, and a proactive, friendly approach.
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Customer Service Advisor - 4-Day Week, Insurance Support employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
