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- Tasks: Manage customer inquiries, sell insurance products, and provide top-notch support.
- Company: Leading insurance agency in Coventry with a focus on customer care.
- Benefits: Comprehensive training and career development in the insurance sector.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and GCSE grade C in Maths and English (or equivalent).
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading insurance agency in Coventry is seeking an Account Handler to manage customer inquiries, sell insurance products, and provide support. Strong communication skills, customer service orientation, and proficiency in IT are essential. Candidates should have at least a GCSE grade C in Maths and English (or equivalent). This full-time role offers comprehensive training and a chance to develop a career in insurance, with a focus on excellent customer service.
Insurance Account Handler: Customer Care & Sales in Coventry employer: NFU Mutual
Contact Detail:
NFU Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler: Customer Care & Sales in Coventry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can go a long way in landing that Account Handler role.
✨Tip Number 2
Practice your pitch! Before any interviews, rehearse how you’d explain your customer service experience and why you’re passionate about insurance. We want you to shine when discussing your skills and how they fit the job!
✨Tip Number 3
Show off your tech skills! Since proficiency in IT is key for this role, be ready to discuss any relevant software or tools you’ve used. We recommend brushing up on common insurance software to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Insurance Account Handler: Customer Care & Sales in Coventry
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to connect with customers.
Highlight Your Customer Service Experience: We want to see how you’ve gone above and beyond for customers in the past. Share specific examples in your application that demonstrate your customer service orientation and problem-solving skills.
Be IT Savvy: Proficiency in IT is essential, so mention any relevant software or tools you’re familiar with. If you’ve used any systems related to insurance or customer management, definitely include that!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at NFU Mutual
✨Know Your Insurance Basics
Before the interview, brush up on basic insurance concepts and products. Familiarise yourself with common terms and types of insurance policies. This will not only show your interest in the field but also help you answer questions confidently.
✨Showcase Your Communication Skills
As an Account Handler, strong communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've effectively handled customer inquiries or resolved issues in the past.
✨Demonstrate Customer Service Orientation
Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss these experiences during the interview, as they highlight your commitment to excellent customer service, which is crucial for this role.
✨Prepare for IT Proficiency Questions
Since proficiency in IT is essential, be prepared to discuss your experience with relevant software or tools. If you have any certifications or training in IT systems, make sure to mention them to showcase your technical skills.
