About the role
Are you looking to use your skills and experience, within a second line compliance assurance environment, to support fair outcomes for our customers? Do you want to add value to many different parts of the organisation and feel a huge sense of achievement in your role? If so, read on. An exciting opportunity has arisen to join the Conduct Regulation Assurance Team (part of NFU Mutual’s Group Compliance function). The role undertakes independent reviews that add value and provide assurance on the management of key regulatory conduct risks and customer outcomes to senior management and the Board. Some key accountabilities will include:
- Plan, perform and report second line assurance reviews across General Insurance, Financial Services and Investments functions to the standards and timescales agreed. Contribute to the delivery of the assurance plan alongside your colleagues and work with them on other reviews where needed. This role is crucial to the effective oversight by Senior Management, including the Board Risk Committee, of conduct risks and regulatory compliance.
- Identify, report upon and escalate via defined processes, actual and emerging risks, issues, poor customer outcomes and outstanding review actions - helping ensure there are ‘no surprises’.
- Build and maintain effective working relationships across the Group with key stakeholders to ensure reviews progress smoothly and on time, manage expectations in relation to the conduct regulation assurance process and promote an effective control environment which helps deliver fair customer outcomes.
- Develop and maintain knowledge of key areas of FCA regulation relevant to the Group, to ensure regulatory conduct risks are managed in line with the group risk framework (and any deviation from regulator expectations is identified if it occurs) – to help the organisation continue to deliver fair customer outcomes.
- Analyse, identify and prioritise regulatory conduct risks with a focus on current and future regulatory developments, in conjunction with Group Compliance Management, to contribute to the production of the rolling second line conduct assurance plan.
- Deliver short term/one off projects and activities as part of our overall efforts to support fair customer outcomes and ensure regulatory compliance.
About you
We are seeking an enthusiastic and driven individual who has:
- Experience of working in a General Insurance Financial Services regulated environment
- Experience of oversight/monitoring/assurance/audit activity in any of the ‘3 lines of defence’
- Knowledge of Financial Services (FCA) regulation
- Effective communication, presentation and report writing skills
- An inquisitive nature, prepared to challenge in a constructive way
- Excellent stakeholder management skills
- Competency in Microsoft Office systems – e.g. Word, Excel, PowerPoint
- Degree or equivalent appropriate professional qualification (or working towards) (e.g. ACII, Diploma/Certificate in Financial Planning, CIIA). Desirable not essential.
- And we would be particularly interested in candidates who may have a legal or investment management background
What we can offer
At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallop Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary – up to £40,000 depending on experience
- Annual bonus (up to 17.5%)
- Contributory pension scheme (maximum of 12% company contribution)
- 25 days holiday plus bank holidays (additional holiday purchase scheme)
- Employee discounts
- Gym subsidy
- Health and wellbeing plan
- Discounted Insurance on all NFU Mutual Policies
NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from one of this office, with the remaining days home based should you wish. Due to COVID-19, our employees continue to work from home and a return to the office is being planned for later in the year
About us
One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable, so we are successful now, and in the future.
Conduct Regulation Assurance Specialist employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
