Chief Loss Control Surveyor
- Pivotal role advising on commercial, agricultural and domestic insurance risks
- Provide technical surveying expertise and thought leadership for Loss control Teams and Underwriting
- Strategic hands-on role to shape and define our Loss Control team
About the role
This Chief Loss Control Surveyor role is an outstanding opportunity for you to help shape the future of risk management for one of the UK’s leading insurers. An opportunity to set the benchmark for our loss control services, lead us in new directions, and take responsibility for giving our customers the best service we can provide.
NFU Mutual and the Agency Network are growing rapidly, and we have ambitious plans to expand our commercial, personal and agricultural sector business. As part of the Group, Risk Management Services provides high quality risk consultancy and advice to a range of customers, and you’ll play a key role in growing and developing these services.
As Chief Loss Control Surveyor, you’ll be the lynchpin, bridging the gap between Risk Management and the NFU Mutual Underwriting teams. As the pinnacle of the Loss Control team, you’ll also provide technical expertise and direction to our team of 35 home-based surveyors, setting the standards, protocols and policies they follow. Ultimately, you’ll ensure they give optimal risk improvement advice to a range of domestic, agricultural and commercial customers to reduce the likelihood of insurance claims and protect premium levels.
Using your in-depth technical expertise, you’ll direct and support our surveyors, setting standards and technical guidelines to enable them and our 400 underwriters to understand and classify risks. And as we grow, you’ll help shape the future of the business, advising on the formation of specialist teams as we branch out into new risk management areas.
This is a home-based role. You will be required to travel to undertake national site visits and attend meetings in our Tiddington Head Office and other UK-based site offices.
About you
- With extensive experience and knowledge of insurance and surveying, you’ll ideally have a relevant professional qualification (ACII preferred) and the technical expertise to develop and establish standards that meet the needs of all our customers.
- You’ll have the confidence and character to advise and direct our large team of surveyors effectively, when you’re not their line manager. This means developing their technical prowess, establishing best practice and occasionally accompanying them on more complex risk cases.
- As an effective communicator, you’ll have the presence to manage relationships with key stakeholders across Risk Management Services, NFU Mutual and the Agency Network.
- Organised, methodical, and self-driven, you’ll be a role model for your team and will have your own Personal Development Plan for growth and opportunities in the future.
Benefits and rewards
- A basic salary of £65-75k
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance +options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan – cashback for dentist, opticians, physio and more
- Employee Volunteering – volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary.
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
About NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021 and the Glassdoor Best 50 Workplaces List 2023.
What’s more, our supportive culture empowers and inspires our people to perform, offering them opportunities to grow, while recognising and rewarding their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. With our market in the agricultural sector firmly established, our commercial arm is rapidly growing, and we’re developing more opportunities each day.
Chief Loss Control Surveyor (Risk Management Services) employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
