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- Tasks: Support our dynamic Insurance team by handling client accounts and ensuring compliance.
- Company: Join NFP, a global leader in insurance and employee benefits.
- Benefits: Enjoy competitive pay, hybrid working, and a rich suite of employee perks.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Strong interpersonal skills and experience in report writing are essential.
- Other info: Be part of a People First culture that values your wellbeing and development.
The predicted salary is between 28800 - 43200 £ per year.
We’re hiring for an Account Handler to support our growing Insurance team. To keep up with our growth in the UK and Ireland, we’re looking for a dedicated Account Handler to join our dynamic Insurance Services team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Account Handlers, you’ll be right at the forefront of helping us deliver this mission by acting as vital support for our insurance team, executives and clients.
We’re looking for someone with:
- High level interpersonal skills
- Report writing experience
- Planning, organisational and time management skills
- Confidence in being able to communicate to people with various levels of knowledge - face to face, over the telephone and in writing
- Knowledge of Acturis
Using these skills, you’ll be:
- Ensuring all business activity fully complies with FCA regulation
- Actively secure renewal business by re-broking existing business
- Handling any complaints in accordance with company procedures and regulatory requirements
- Reviewing the demands and needs of clients and advise on the most appropriate insurances to meet their demands and needs
- Responding to client/insurer/third party enquiries by written or oral means
What you’ll love about working here:
- Working in a dynamic, fast-paced organisation in an exciting industry
- The opportunity to do globally impactful work from day one
- Learning from industry and business line specialists with decades of experience
- A huge variety of projects to work on and challenges to solve
- Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
- A rich suite of employee benefits and out-of-work perks
The great benefits we offer:
- Matched employer pension contributions
- Life Assurance and Group Income Protection
- Lifestyle discounts for well-known brands
Work-life balance:
- Opportunity for hybrid working
- Generous annual leave allowance
Health and wellbeing:
- Comprehensive Private healthcare
- Healthcare cash plan
- Additional days off throughout the year to focus on your wellbeing
Charity and community work:
- Numerous charity fundraising challenges and events throughout the year
- Opportunities to volunteer and give back to the community
- Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work
Social:
- Two large employee events every year for summer and Christmas
- Enjoy out-of-work events and socials to get to know your team better
- Good office locations with plenty of opportunity to socialise outside of work
Inclusion and belonging:
- A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
- Inclusive policies and procedures to ensure all of our people are treated fairly
- Access to Business Resource Groups that can support with multiple key challenges
NFP is an inclusive Equal Employment Opportunity employer.
Commercial Account Handler in Birmingham employer: NFP
Contact Detail:
NFP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Commercial Account Handler in Birmingham
Some tips for your application 🫡
Show Off Your Interpersonal Skills: As an Account Handler, you'll be dealing with clients and colleagues alike. Make sure your application highlights your high-level interpersonal skills. Share examples of how you've effectively communicated with different people in the past!
Nail That Report Writing: Since report writing is key for this role, don’t forget to showcase your experience in this area. Include any relevant examples or projects where you’ve had to write reports, and make it clear how you can bring that skill to our team.
Be Organised and Plan Ahead: Planning and organisational skills are a must for this position. In your application, mention how you manage your time and tasks effectively. A little insight into your planning process can go a long way in showing us you're the right fit!
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications better. So, make sure you submit your application there to ensure it gets the attention it deserves!
How to prepare for a job interview at NFP
✨Know Your Stuff
Make sure you brush up on your knowledge of Acturis and the insurance industry. Familiarise yourself with common terms and processes, as well as the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
As an Account Handler, you'll be dealing with clients and colleagues regularly. Practice your communication skills before the interview. Think about how you can demonstrate your ability to communicate effectively with people at different levels of knowledge, both verbally and in writing.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as dealing with a complaint or advising a client on their insurance needs. Prepare some examples from your past experience that showcase your planning, organisational, and time management skills.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role and the company. Ask about the team dynamics, ongoing training opportunities, or how they support employee wellbeing. This shows that you’re not just interested in the job, but also in the company culture.
