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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: NFP, an Aon company, is a top-rated workplace focused on innovative risk solutions.
- Benefits: Enjoy remote work flexibility, great employee perks, and a collaborative culture.
- Why this job: Join a vibrant team that values personal development and community impact.
- Qualifications: 5 years of commercial insurance experience and strong interpersonal skills required.
- Other info: This role offers a relaxed environment and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Who we are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.
About the role
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service. This is a fully remote role allowing flexibility to work from home.
Overview of duties
- To develop and maintain the relationship with existing customers and to target new customers from the marketplace by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies' procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person Specification
Knowledge, skills and abilities:- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education and/or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key Information
- Hours: 35 hours.
- Location: South East.
What you'll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.
We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you'll get plenty of opportunities to invest in your career and personal development.
Attractions - NFP
We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working. Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets. We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.
If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.
NFP and You... Better Together!
Account Executive (Remote) employer: NFP
Contact Detail:
NFP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (Remote)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the latest trends and challenges in the industry will not only help you during interviews but also demonstrate your commitment to staying informed and relevant.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at NFP.
✨Tip Number 3
Prepare to discuss your previous successes in retaining and growing a book of business. Be ready to share specific examples that highlight your interpersonal skills and customer service excellence.
✨Tip Number 4
Research NFP's culture and values thoroughly. Understanding their PeopleFirst approach will allow you to align your responses during interviews, showcasing how you fit into their collaborative environment.
We think you need these skills to ace Account Executive (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and customer service. Use specific examples that demonstrate your ability to build relationships and retain clients, as these are key aspects of the Account Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your proactive approach to managing workloads. Mention how your skills align with NFP's PeopleFirst culture and their focus on collaboration and innovation.
Showcase Relevant Experience: When detailing your work history, emphasise your track record in retaining and growing a book of business. Include metrics or achievements that illustrate your success in previous roles, particularly in commercial insurance.
Research NFP: Familiarise yourself with NFP's values and culture by visiting their website. Understanding their approach to client relationships and employee development will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at NFP
✨Showcase Your Interpersonal Skills
As an Account Executive, you'll need to demonstrate high-level interpersonal skills. Be prepared to share examples of how you've built successful business relationships in the past, highlighting your ability to connect with clients and understand their needs.
✨Know Your Insurance Products
Familiarise yourself with commercial insurance products and the current market trends. During the interview, be ready to discuss specific products and how they can benefit potential clients, showcasing your expertise and understanding of the industry.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of situations where you successfully retained a client or resolved a complex issue, and be ready to explain your thought process and actions.
✨Emphasise Your Proactive Nature
Highlight your proactive approach to managing workloads and customer relationships. Share examples of how you've prioritised tasks effectively and taken initiative to ensure customer satisfaction, which aligns with the company's people-first approach.
