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- Tasks: Lead sponsorship operations and enhance supporter experiences through digital transformation.
- Company: Join a global charity dedicated to transforming children's lives through faith-driven initiatives.
- Benefits: Enjoy flexible working, generous holidays, and a supportive team culture.
- Why this job: Make a real difference in vulnerable children's lives while growing your career.
- Qualifications: Experience in process mapping, data analysis, and project management is essential.
- Other info: Be part of a diverse team committed to faith and community impact.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation. This is an exciting time to join the team, with several strategic initiatives underway. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.
Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Sponsorship Operations Manager
Location: Milton Keynes – Hybrid (2 days per week in the office)
Hours: Full Time 36.5 Hours
Contract: Permanent
Salary: Circa £36,576
Closing Date for applications: 20th Feb 2026
Interview Dates: W/C 23rd Feb 2026
About the Role
As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.
A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.
Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.
This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.
About You
- Experience mapping processes and recommending operational improvements
- Confidence implementing changes while considering stakeholder impact
- Ensuring accuracy, timeliness, and safeguarding standards in all child content
- Ability to analyse large data sets
- Competent using dashboards, CRM reports, and Excel/Sheets
- Clear written and verbal communication
- Managing multiple projects simultaneously
- Supporting strategic projects, especially digital transformation initiatives
Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
In addition to the salary offered, we offer:
- A flexible and supportive working culture
- Pension scheme (with employer contributions)
- Generous holiday allowance
- Free parking (Milton Keynes office)
- Opportunities for faith-based gatherings, prayer, and devotionals
- A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager.
Sponsorship Operations Manager employer: NFP People
Contact Detail:
NFP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sponsorship Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the organisation and its mission. Show them you’re not just another candidate; you’re genuinely passionate about their cause!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re really interested in the role.
We think you need these skills to ace Sponsorship Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sponsorship operations and digital transformation. We want to see how your skills align with our mission and the specific role!
Showcase Your Analytical Skills: Since this role involves interpreting data and identifying trends, don’t forget to mention any relevant experience you have with data analysis. We love seeing how you can use insights to drive improvements!
Be Authentic: As a Christian charity, we value authenticity and commitment to our mission. Share your personal connection to your faith and how it influences your work. It’s important for us to know you resonate with our values!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at NFP People
✨Know Your Stuff
Make sure you understand the role of a Sponsorship Operations Manager inside out. Familiarise yourself with the organisation's mission and values, especially their focus on child sponsorship and digital transformation. This will help you connect your experience to their needs during the interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive improvements in past roles. Bring examples of how you've analysed large datasets or used CRM tools to enhance operations. This will demonstrate your ability to contribute to their strategic initiatives effectively.
✨Communicate Confidently
As a collaborative communicator, practice articulating your thoughts clearly and confidently. Think about how you can build relationships with various stakeholders and be ready to share examples of how you've influenced change in previous positions.
✨Embrace the Mission
Since the organisation is rooted in Christian values, reflect on how your faith aligns with their mission. Be ready to discuss how your beliefs inform your work and how you can contribute to their goal of transforming children's lives through sponsorship.
